Scenario
DoorDash plans to launch a bike-courier delivery option and wants to assess whether, where, and how to roll it out successfully.
Task
As the data scientist leading this, address the following:
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Why launch a bike delivery option from DoorDash’s perspective? Who benefits and how?
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What criteria would define success for the bike feature (customers, dashers, merchants, platform economics)?
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How would you decide between launching in all markets versus focusing on urban/downtown areas?
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Which metrics would you track to judge success?
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Short-term (immediate operational/experience effects)
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Long-term (retention, network growth, unit economics)
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Guardrails (safety, quality, marketplace balance)
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How would you evaluate the feature’s impact while accounting for marketplace/network effects (multi-sided platform dynamics)?
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How would you design and run an A/B test (or alternative experiment) to measure effectiveness, including unit of randomization, spillover controls, power, and analysis plan?
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What data would you gather to assess downtown market suitability for bikes?
Hint: Consider marketplace balance for consumers, dashers, and restaurants; efficiency, cost, delivery time, pilot-market choice, and robust experiment design.