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Evaluate Dasher Initiatives with A/B Testing and Metrics

Last updated: Mar 29, 2026

Quick Overview

This question evaluates a data scientist's skills in experimentation, causal identification, KPI definition, and measuring multi-sided marketplace impacts such as fulfillment, engagement, retention, and unit economics.

  • hard
  • DoorDash
  • Analytics & Experimentation
  • Data Scientist

Evaluate Dasher Initiatives with A/B Testing and Metrics

Company: DoorDash

Role: Data Scientist

Category: Analytics & Experimentation

Difficulty: hard

Interview Round: Onsite

##### Scenario As a product/analytics lead at a food-delivery marketplace you must evaluate several Dasher-facing initiatives (Top-Dasher prioritization, Extra-Pay incentives, and switching pay model from per-order to per-time) before deciding whether to launch them. ##### Question How would you assess whether the Top-Dasher program should be launched? 2) For an "extra pay" incentive aimed at improving Dasher engagement: a) what primary success metric(s) would you track? b) design an A/B test (including treatment, control, experiment length, sample-size, and guardrail metrics). 3) The company is considering switching Dasher compensation from per-order to per-time. What are the key pros & cons of each model, and how would you experimentally validate which model is better for marketplace health? ##### Hints Discuss causal identification, experiment vs. quasi-experiment trade-offs, KPI definition (accept rate, fulfillment time, retention), supply-demand balance, cost impact, and possible negative externalities.

Quick Answer: This question evaluates a data scientist's skills in experimentation, causal identification, KPI definition, and measuring multi-sided marketplace impacts such as fulfillment, engagement, retention, and unit economics.

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DoorDash logo
DoorDash
Aug 4, 2025, 10:55 AM
Data Scientist
Onsite
Analytics & Experimentation
11
0

Scenario

You are the product/analytics lead for a food-delivery marketplace. You must evaluate several Dasher-facing initiatives before deciding whether to launch them:

  • Top-Dasher prioritization: preferentially prioritize “top” couriers in dispatch.
  • Extra-Pay incentives: targeted pay boosts to increase engagement in specific zones/times.
  • Switching pay model: from per-order to per-time compensation.

Assumptions (for clarity):

  • “Top-Dasher” = a courier who meets defined reliability/quality thresholds (e.g., high completion rate, on-time rate, low cancel rate) and would receive higher dispatch priority in treatment areas.
  • “Marketplace health” blends outcomes across consumer, merchant, and courier experiences alongside unit economics.

Questions

  1. How would you assess whether the Top-Dasher program should be launched?
  2. For an extra-pay incentive aimed at improving Dasher engagement: a) What primary success metric(s) would you track? b) Design an A/B test (treatment/control, randomization unit, experiment length, sample size, and guardrail metrics).
  3. The company is considering switching Dasher compensation from per-order to per-time. What are the key pros and cons of each model, and how would you experimentally validate which model is better for marketplace health?

Hints

Discuss causal identification (experiments vs. quasi-experiments), KPI definition (accept rate, fulfillment time, retention), supply–demand balance, cost impact, and potential negative externalities (gaming, spillovers, fairness).

Solution

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