Scenario
A sharp decline in Comments per Post (CPP) was observed in Facebook Groups last week.
Task
Outline a step-by-step investigation plan to diagnose and address the drop. Your plan should include:
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Definitions and sanity checks for the metric.
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Key data cuts/segmentations to localize the issue.
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A hypotheses tree structured by: user, content, product, and external factors.
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Metrics and analyses to validate or falsify each hypothesis, including how to quantify each factor's contribution to the drop.
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Follow-up experiments or mitigations, with success metrics and guardrails.
Hints
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Be explicit about ratio-metric pitfalls (numerator vs denominator) and cohorting choices.
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Include time comparisons (WoW, DoW, YoY) and seasonality checks.
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Incorporate experiment flags, app versions, geo/language, group types/sizes, and post types.
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Quantify impact by segment and roll up contributions to explain the total drop.
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Propose rapid mitigations (e.g., rollback/ramp holds) when warranted.