Investigate Declining ROI and Propose Effective Solutions
Company: TikTok
Role: Data Scientist
Category: Analytics & Experimentation
Difficulty: hard
Interview Round: Technical Screen
##### Scenario
E-commerce platform evaluating advertising effectiveness and diagnosing performance issues.
##### Question
Describe one of your resume projects: which success metrics did you define, how did you evaluate them, and what were the key details of your A/B experiment design? Case 1 – The business wants to increase merchant advertising revenue or merchant GMV. How would you analyze the situation and propose actions? Case 2 – ROI on ads has recently declined. Walk through how you would investigate root causes and recommend fixes.
##### Hints
Frame objectives, choose north-star and supporting metrics, outline experiment setup, segmentation, funnel and cohort analyses, and hypothesis-driven root-cause investigation.
Quick Answer: This question evaluates a data scientist's skills in advertising effectiveness measurement, causal inference, experiment design, and diagnostic analytics for two-sided marketplaces, covering north-star and guardrail metrics, attribution, and root-cause analysis for declining ROI.