
A consumer app ran an A/B test that changed a call-to-action (CTA) button from green (control) to red (treatment). Retention decreased in treatment.
You need to:
Assume retention is a k-day retention metric (e.g., 7-day retention), and the platform has standard experimentation infrastructure with event logs, feature flags, and user-level randomization. For the reviews question, assume we have time-stamped purchases and reviews at user–merchant level.
Describe the diagnostics you would run to determine if uneven traffic allocation or other experiment-quality issues drove the result, and how you would decide whether to trust the result as causal.
Outline the data you need and a methodology to obtain an unbiased estimate of the impact of receiving negative reviews on a merchant’s coupon repurchase rate.
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