{"blocks":[{"key":"1juph","text":"1 · Ownership & Long-Term Thinking","type":"header-three","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"eb9hb","text":"Tell me about a time you sacrificed short-term results for a long-term win.","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"di2ol","text":"Describe a situation where you were more than halfway through a project and had to pivot quickly because of an unexpected change. How did you handle it?","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"4r0b0","text":"Give an example of a time you created a new metric to measure success.","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"41qd9","text":"Tell me about a project that didn’t go as planned. What did you do?","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"fbrqn","text":"2 · Bias for Action & Decision-Making","type":"header-three","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"4vs5p","text":"Tell me about a time you made a quick decision that significantly impacted the business.","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"3e5r7","text":"Describe a situation where you had to decide without complete data. What was the outcome?","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"f1rr3","text":"Tell me about a calculated risk you took. What did you learn?","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"96q3c","text":"When you received two conflicting priorities from different leaders, how did you decide what to do?","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"3jkre","text":"3 · Customer Obsession","type":"header-three","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"ehmbi","text":"Tell me about a time you directly improved customer satisfaction.","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"c5juc","text":"Describe a situation where you had to make a fast customer-service decision without guidance.","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"809h9","text":"Tell me about a time you handled a hostile customer. How did you turn it around?","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"1c0ri","text":"What do you do to ensure every customer interaction is a “wow” experience?","type":"ordered-list-item","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"bus3g","text":"4 · Invent & Simplify / Innovation","type":"header-three","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}},{"key":"21b0l","text":"Tell me about a time y