Behavioral STAR Stories (PM Onsite)

Prepare concise STAR stories for the following situations. Keep each story succinct and explicitly connect it to relevant Amazon Leadership Principles.

Scenarios

1. A time you performed multi-layer root-cause analysis to solve a problem.
2. A time you successfully scaled a solution.
3. A time you convinced others to adopt your idea.
4. A time you disagreed with colleagues and reached a compromise.
5. A time you strongly advocated for a different direction (Have Backbone; Disagree and Commit).
6. A time you improved security in an existing system.
7. A project where you integrated several systems or components.
8. A time you used troubleshooting skills to resolve an issue; what challenges did you face and how did you overcome them?
9. A complex problem you solved; what made it complex and how did you address it?
10. A time you made an important decision without your manager’s permission.
11. A time you gathered customer requirements—who did you consult, how did you ask the right questions, how did you scale the solution, and what metrics did you track?
12. A time you improved customer experience; what actions did you take and what was the result?
13. A time you served a customer with a unique background.
14. A time you overcame a significant obstacle; what did you do and what was the outcome?
15. A time your team realized halfway through a project that you were going in the wrong direction; how did you course-correct?

Hints

• Use the STAR method (Situation, Task, Action, Result).
• Explicitly connect each story to relevant Amazon Leadership Principles (e.g., Customer Obsession, Ownership, Bias for Action, Have Backbone; Disagree and Commit, Dive Deep, Deliver Results).