Handling Unclear Communication

Q: Handling Unclear Communication

This question evaluates a product manager's communication and interpersonal competencies—such as clarity, active listening, and stakeholder management—when audio or speech clarity is compromised in remote meetings.

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Question

Behavioral: Clarifying Names/Questions in Remote Meetings

Context

You are in a remote or hybrid meeting (e.g., a phone screen or cross-functional sync). Due to accent clarity or speakerphone/echo, you can’t clearly hear a person’s name or their question.

Prompt

How do you handle this in the moment? Describe the specific language and techniques you use to clarify while minimizing disruption to the conversation.

Handling Unclear Communication

Behavioral: Clarifying Names/Questions in Remote Meetings

Context

Prompt

Solution

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