Product Design: Enterprise Business-Process Management (BPM)
Context
You are a Product Manager tasked with designing an end-to-end Business-Process Management (BPM) solution for large enterprises, including regulated industries. Assume customers may require cloud, on-premises, or hybrid deployments, strong compliance, and deep integration with existing systems.
Prompt
Design the solution by addressing the following:
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Target User Segments
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Identify key personas and their jobs-to-be-done (JTBD).
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Objectives
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Articulate customer objectives (operational and compliance) and business objectives (growth and profitability).
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Prioritization Framework
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Explain how you would prioritize core features for the initial releases. Include the framework and an example of how features would be scored or ranked.
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Success Measurement
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Specify the North Star metric, product and operational KPIs, customer outcome metrics, and guardrails for reliability and compliance.