Describe times exceeding and missing expectations

Q: Describe times exceeding and missing expectations

This is a Behavioral & Leadership interview question from Amazon for Software Engineer roles. View the full question and solution on PracHub.

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Question

Behavioral Prompt: Exceeding and Falling Below Expectations

Context

You are interviewing for a Software Engineer role in a technical screen focused on behavioral and leadership competencies. Use a structured framework (e.g., STAR: Situation, Task, Action, Result) and quantify impact. Discuss stakeholders, feedback, root causes, lessons, and follow-ups.

Task

Provide two concise but complete examples:

Exceeded Expectations
- (a) Context and goal
- (b) Your specific actions and decision-making
- (c) Stakeholders involved and how you collaborated
- (d) Measurable results (with numbers)
- (e) Feedback you received
- (f) Root causes of the original challenge
- (g) Lessons learned
- (h) What you would do differently next time
- (i) How you followed up to solidify improvements
Fell Below Expectations
- (a) Context and goal
- (b) Your specific actions and decision-making
- (c) Stakeholders involved and how you collaborated
- (d) Measurable results (with numbers)
- (e) Feedback you received
- (f) Root causes of the miss
- (g) Lessons learned
- (h) What you would do differently next time
- (i) How you followed up to prevent recurrence

Describe times exceeding and missing expectations

Behavioral Prompt: Exceeding and Falling Below Expectations

Context

Task

Solution (Locked)

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