Home-Feed Diversity: Benefits, Metrics, Biases, and Experiment Design
Context
You run a personalized home feed where each post is tagged with one or more high-level topics (e.g., animals, recipes). Product leadership wants to increase topical diversity in users' feeds without harming relevance.
Questions
-
What business benefits can come from increasing home-feed diversity?
-
Propose several quantitative metrics to measure diversity of a user's feed. For each metric, define it and discuss possible biases and limitations.
-
Consider the metric "percentage of posts from the same topic." What bias does it carry?
-
If you modify the ranking algorithm to improve diversity, design an experiment to test the change and define launch criteria.