Scenario
Your company is rolling out an organization-wide employee training program. The platform must track completions, integrate with SSO/HRIS, and meet data privacy/compliance needs across regions.
You must choose one of:
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(a) An external vendor's standard package
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(b) The vendor's premium customizable package
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(c) Building the platform in-house
Question
Compare options (a)–(c) on:
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Cost (near-term and 3–5 year total cost of ownership)
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Implementation time
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Data security and compliance
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Long-term flexibility (customization, integrations, analytics)
Which option would you recommend and why? What additional information or metrics would you request before finalizing the decision?
Hints
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Discuss trade-offs quantitatively where possible and state assumptions.
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Link your recommendation to business goals (speed to value, risk, scalability, measurability).