
Describe a time you had to make a high-stakes recommendation under time pressure when key stakeholders disagreed (e.g., ops wants to ramp a change that may reduce cold deliveries, while CX warns of rising delivery times). In your answer, walk through: 1) how you framed the decision and aligned on a single success metric with guardrails; 2) how you gathered just-enough evidence in <48 hours (analyses, fast experiments, or proxies); 3) how you handled conflict and communicated risks/assumptions to secure a decision; 4) the outcome and postmortem; and 5) what you’d do differently next time.