Scenario
Management wants to measure how negative customer reviews affect the repurchase rate of a coupon.
Task
Design an analysis to quantify the causal impact of negative reviews on the probability that a user repurchases the same coupon. Specify:
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The outcome, treatment, unit of analysis, and time windows.
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The data you would need (including exposure to reviews).
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A modeling and/or causal inference approach that isolates the review effect from confounders (e.g., matched cohorts, fixed effects, difference-in-differences, propensity scoring).