Describe failure impact and resolve cross-functional conflict

Q: Describe failure impact and resolve cross-functional conflict

This is a Behavioral & Leadership interview question from Anthropic for Software Engineer roles. View the full question and solution on PracHub.

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Question

You are in a behavioral interview. Answer the following prompts using a structured method (e.g., STAR or CARL). Provide specific details, metrics where possible, and reflect on what you learned.

Prompts

Failed project / setback: Tell me about a time a project you worked on failed (or did not meet its goals). How did you still create or demonstrate impact despite the failure?
Cross-functional conflict: Tell me about a conflict that occurred during cross-functional collaboration (e.g., with Product, Design, Data, QA, Legal, Sales). How did you identify the root cause and resolve it?

Expectations

Clarify your role, scope, constraints, and stakeholders.
Explain decisions and trade-offs.
Quantify outcomes (time saved, revenue protected, reliability improved, risk reduced, customer impact, learning converted into process).
Conclude with what you would do differently next time.

Describe failure impact and resolve cross-functional conflict

Prompts

Expectations

Solution

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