Investigating a 10–11% Product Usage Drop via Experimentation
Context
You observe that product usage fell by 10% in the U.S. and 11% in Mexico over the same recent period (e.g., last 1–2 weeks vs. prior baseline). No planned outages were announced. You are tasked with diagnosing causes and proposing an experiment to isolate them.
Tasks
-
Identify plausible confounders that could explain simultaneous decline across both markets.
-
Design an A/B test (or tests) to isolate the causal driver(s).
-
Specify variables you would control for in the analysis and setup.
-
Explain how you would report findings, including causal lift estimates, to stakeholders.