{"blocks": [{"key": "cd3a68c8", "text": "Scenario", "type": "header-two", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}, {"key": "764aa308", "text": "Lyft notices its driver WOW (satisfaction) score has dropped 10% quarter-over-quarter.", "type": "unstyled", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}, {"key": "6e7ce04f", "text": "Question", "type": "header-two", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}, {"key": "7dc6ee79", "text": "How would you investigate the causes behind the driver WOW score drop? What data would you pull, which segments would you examine, and what hypotheses would you test? Propose an experiment or product change to improve the WOW metric and explain how you would measure success.", "type": "unstyled", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}, {"key": "68b1116b", "text": "Hints", "type": "header-two", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}, {"key": "fd6d40cf", "text": "Think metric definitions, funnel breakdowns, cohort analysis, A/B test design, and measurable KPIs.", "type": "unstyled", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}], "entityMap": {}}