Loan Comparison Page: Instrumentation, Metrics, Insights, Experiment, and Cannibalization
Context
You own a loan comparison page (similar to NerdWallet) that lists multiple providers (e.g., SoFi, Upstart). Users can:
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Flow A: Complete an on-site prequalification/application module.
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Flow B: Click out to a partner and complete the flow on the partner site.
You need to measure user behavior and partner performance across both flows, attribute downstream outcomes despite ITP/cookie loss, and design experiments and reporting.
Tasks
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Instrument end-to-end
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Identify all events and IDs for the page and both flows.
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Specify cross-domain tracking and session stitching to partner outcomes under ITP/cookie loss.
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Define success metrics and guardrails
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For the page and for each partner, provide precise numerator and denominator definitions (e.g., CTR-to-partner, on-site completion rate, qualified rate, funded-loan rate, revenue per session).
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Generate three non-obvious insights
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Based on visible differences in partner info (APR ranges, fees, eligibility messaging), hypothesize how user mix and downstream funding could shift.
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Propose an experiment
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Compare on-site vs click-out entry points for a given partner. Include experimental unit, randomization, stratification, sample-size and power assumptions, a pre-registered decision rule, and approaches to mitigate selection bias and attribution mismatches.
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Measure cannibalization and contamination
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Outline how to measure partner cannibalization and mixed-traffic contamination across listings (user revisits, tab hoarding, last-click bias). Provide specific event names, join keys, and a minimal metric table schema to drive weekly reviews.