Scenario
A social shopping platform wants to increase the share of group posts that receive at least one comment.
Task
Design a rigorous analytics and experimentation plan to improve the "comment coverage" metric.
Definitions and Goal
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Primary metric: Comment coverage = number of posts that receive ≥1 comment within a defined time window (e.g., 48 hours) / number of posts created.
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Scope: Group posts only. Include organic comments; exclude spam/removed content.
Questions
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What data would you examine first? Specify the initial checks, core datasets, and key descriptive cuts.
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Provide a step-by-step diagnostic structure to identify why posts fail to receive comments.
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Map the user-journey funnel leading to a first comment. Include both the viewer (commenter) and the author (post) perspectives.
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Propose meaningful user and content segments to analyze.
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Brainstorm at least 10 tactics to increase comment rate.
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Rank those tactics by priority and justify your prioritization criteria.
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Choose one tactic and design an A/B test to validate its impact (units, metrics, power, guardrails, duration, and analysis plan).
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If an experiment shows increased impressions but no increase in comments, interpret the result and outline concrete next steps.