This question evaluates a product manager's decision-making competency in trade-off analysis, commercial judgment, stakeholder alignment, and risk assessment within the product/decision-making domain, requiring both conceptual understanding and practical application.
Your team needs to deliver a new system to support a product. You can either build it in-house or buy an off-the-shelf/SaaS solution.
Describe how you would decide whether to build or buy. Present a structured framework and discuss how you would evaluate at least the following criteria:
Outline how you would gather data, compare options, de-risk the choice (e.g., pilots/POCs), and make a recommendation.
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