This question evaluates competency in customer lifetime value (CLV) modeling, including specification of required data, formulation of churn and discount-rate assumptions, selection between subscription cohort and non-contractual transaction models, and segmentation for mixed subscription and one‑off monetization.
Spokeo monetizes via consumer subscriptions and possibly one‑off purchases. You are asked to design a practical method to estimate Customer Lifetime Value (CLV) that the team can implement and validate.
Describe:
Be sure to discuss churn, discount rate, and segmentation.
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