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Compute average customer waiting time

Last updated: Jun 26, 2026

Quick Overview

Compute average customer waiting time evaluates algorithm design, data structures, correctness, complexity, edge cases, and implementation details in a realistic interview setting. A strong answer states assumptions, handles edge cases, explains trade-offs, and shows how to validate the result clearly.

  • Medium
  • Instacart
  • Coding & Algorithms
  • Software Engineer

Compute average customer waiting time

Company: Instacart

Role: Software Engineer

Category: Coding & Algorithms

Difficulty: Medium

Interview Round: Onsite

You are given n customer orders; each order i = [a_i, p_i] where a_i is the arrival time and p_i is the preparation time. A single chef processes orders non-preemptively. If the chef is idle and multiple orders are available, they pick the earliest-arrived order among those waiting. Compute the average waiting time across all customers, where waiting_i = finish_i − a_i. Return a floating-point value. Constraints: 1 ≤ n ≤ 100000; 0 ≤ a_i < 1e9; 1 ≤ p_i ≤ 1e4. Follow-ups: ( 1) If you can choose any waiting order, how would you minimize the average waiting time? ( 2) Generalize to k chefs and describe your algorithm and complexity.

Quick Answer: Compute average customer waiting time evaluates algorithm design, data structures, correctness, complexity, edge cases, and implementation details in a realistic interview setting. A strong answer states assumptions, handles edge cases, explains trade-offs, and shows how to validate the result clearly.

Solution

# Solution Alignment The prompt asks for an implementation-level answer. The safest way to present it is to define the state, maintain clear invariants, then walk through complexity and tests. ## Problem Restatement You are given n customer orders; each order i = [a_i, p_i] where a_i is the arrival time and p_i is the preparation time. A single chef processes orders non-preemptively. If the chef is idle and multiple orders are available, they pick the earliest-arrived order among those waiting. Compute the average waiting time across all customers, where waiting_i = finish_i − a_i. Return a floating-point value. Constraints: 1 ≤ n ≤ 100000; 0 ≤ a_i < 1e9; 1 ≤ p_i ≤ 1e4. Follow-ups: ( 1) If you can choose any waiting order, how would you minimize the average waiting time? ( 2) Generalize to k chefs and describe your algorithm and complexity. ## Recommended Approach Start with a brute-force baseline to confirm correctness, then identify the repeated work or ordering property that enables a better data structure such as a hash map, heap, stack, queue, two pointers, prefix sums, BFS/DFS, or dynamic programming. Write the implementation around a small invariant and test that invariant directly. ## Correctness The implementation should maintain an invariant after each loop or operation that directly matches the problem statement. At termination, that invariant implies the returned value has considered every valid candidate exactly once, or has preserved the required data-structure state after every API call. ## Complexity State the baseline complexity and the optimized complexity. For most interview constraints, justify why the optimized approach meets the expected input size. ## Edge Cases and Tests Empty and singleton inputs, duplicates, ties, invalid inputs, boundary values, and tests that exercise the main invariant.

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Instacart
Jul 15, 2025, 12:00 AM
Software Engineer
Onsite
Coding & Algorithms
5
0
Practice Read

Compute average customer waiting time

You are given n customer orders; each order i = [a_i, p_i] where a_i is the arrival time and p_i is the preparation time. A single chef processes orders non-preemptively. If the chef is idle and multiple orders are available, they pick the earliest-arrived order among those waiting. Compute the average waiting time across all customers, where waiting_i = finish_i − a_i. Return a floating-point value. Constraints: 1 ≤ n ≤ 100000; 0 ≤ a_i < 1e9; 1 ≤ p_i ≤ 1e4. Follow-ups: (

  1. If you can choose any waiting order, how would you minimize the average waiting time? (
  2. Generalize to k chefs and describe your algorithm and complexity.

Constraints & Assumptions

  • Preserve the scope, facts, inputs, and requested outputs from the prompt above.
  • If the prompt leaves a detail unspecified, state a reasonable assumption before relying on it.
  • Keep the answer interview-ready: concise enough to present, but concrete enough to implement or evaluate.

Clarifying Questions to Ask

  • Clarify input sizes, value ranges, mutability, return format, and tie-breaking.
  • State the target time and space complexity before coding.
  • Call out edge cases such as empty inputs, duplicates, invalid values, overflow, and boundary sizes.

What a Strong Answer Covers

  • A clear algorithm with the right data structures and enough pseudocode or code-level detail to implement it.
  • A correctness argument that explains why the algorithm covers all required cases.
  • Time and space complexity, plus at least one alternative approach when relevant.
  • Focused tests for normal cases, edge cases, and failure modes.

Follow-up Questions

  • How would the approach change if the input were streaming or too large for memory?
  • What invariants would you assert in production code?
  • Which tests would catch off-by-one, duplicate, or tie-breaking bugs?

Solution

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