Cross-Team Conflict Resolution & Product Launch
Overview
This question evaluates cross-functional leadership, conflict resolution, stakeholder management, and customer-centric product course correction, assessing both practical application in coordinating multiple engineering teams and conceptual understanding of product trade-offs and strategy.
Microsoft
Jul 4, 2025, 8:28 PM
Product Manager
HR Screen
Behavioral & Leadership
10
0
Behavioral Question: Cross-Team Leadership, Conflict Resolution, and Course Correction
Context: In a Product Manager HR screen, you may be asked to share one cohesive example (using STAR/CARL) that demonstrates cross-functional leadership, conflict resolution, and customer-centric course correction.
Please address the following within your example:
- A time you managed multiple engineering teams with conflicting priorities.
- How you resolved disagreements that threatened delivery timelines or quality.
- A product you shipped that initially failed to meet customer expectations and how you course-corrected.
Be sure to include your specific actions, measurable outcomes, and key learnings.
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