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Decide and test a 20% discount strategy

Last updated: Mar 29, 2026

Quick Overview

This question evaluates a data scientist's competency in incremental profit modeling, causal inference and experimentation design, heterogeneous treatment-effect estimation and targeting, sample-size and duration calculation, and operational rollout and monitoring using metrics like incremental gross profit and 90-day LTV.

  • hard
  • DoorDash
  • Analytics & Experimentation
  • Data Scientist

Decide and test a 20% discount strategy

Company: DoorDash

Role: Data Scientist

Category: Analytics & Experimentation

Difficulty: hard

Interview Round: Onsite

Context: Marketing proposes a 20% discount to boost purchases. Questions: 1) Should we offer the discount? Formulate the business case and decision rule using incremental profit and payback period. Explicitly include coupon cost, cannibalization, and processing fees. 2) Design an experiment to measure causal impact. Address self-selection and leakage (users sharing codes) via randomized code eligibility, geo or user-level randomization, and holdout cells. Define primary metrics (incremental gross profit per user, LTV over a 90-day window) and guardrails (refunds, fraud, customer support contacts). 3) Targeting: describe a two-stage approach—first estimate heterogeneous treatment effects, then deploy targeted eligibility. Compare simple rules (cohorts, recency/frequency/monetary) vs uplift modeling; specify how you would validate targeting without bias (e.g., nested experiments or interleaved randomized eligibility). 4) Outline sample size, duration, and data quality needs (exposure logging, redemption attribution, multiple redemptions). Include a pre-registered analysis plan with CUPED and cluster-robust SEs if randomized by geo. 5) Define rollout, monitoring, and kill-switch thresholds. Provide an example of a breakeven calculation for a segment with AOV, margin, and expected lift that justifies or rejects the discount.

Quick Answer: This question evaluates a data scientist's competency in incremental profit modeling, causal inference and experimentation design, heterogeneous treatment-effect estimation and targeting, sample-size and duration calculation, and operational rollout and monitoring using metrics like incremental gross profit and 90-day LTV.

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DoorDash logo
DoorDash
Oct 13, 2025, 9:49 PM
Data Scientist
Onsite
Analytics & Experimentation
7
0
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Case: Evaluate a 20% Discount Campaign

Context

Marketing proposes a 20% discount to boost purchases. You are asked to build the business case, design the experiment, and outline rollout and monitoring. Assume a two-sided marketplace with variable contribution margins and payment processing fees.

Tasks

  1. Business case and decision rule
    • Should we offer the discount? Formulate an incremental profit framework and a payback-period rule.
    • Explicitly include: coupon cost (20% subsidy), cannibalization (orders that would have happened anyway), and processing/handling fees.
  2. Experiment design for causal impact
    • Address self-selection and code leakage via randomized code eligibility, user- or geo-level randomization, and holdout cells.
    • Define primary metrics: incremental gross profit per user and 90-day LTV uplift. Add guardrails: refunds, fraud/abuse, and customer support contacts.
  3. Targeting strategy
    • Two-stage approach: first estimate heterogeneous treatment effects (HTE), then deploy targeted eligibility.
    • Compare simple rules (cohorts, RFM) vs uplift modeling; specify how to validate targeting without bias (e.g., nested experiments or interleaved randomized eligibility).
  4. Sample size, duration, and data quality
    • Outline sample size and duration requirements. Note data needs: exposure logging, redemption attribution, and handling multiple redemptions.
    • Provide a pre-registered analysis plan, including CUPED variance reduction and cluster-robust standard errors if randomized by geo.
  5. Rollout, monitoring, and thresholds
    • Define rollout phases, monitoring cadence, and kill-switch thresholds.
    • Provide an example breakeven calculation for a segment (given AOV, margin, and expected lift) that either justifies or rejects the discount.

Solution

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