Describe conflict resolution and stakeholder management

Q: Describe conflict resolution and stakeholder management

This is a Behavioral & Leadership interview question from Google for Software Engineer roles. View the full question and solution on PracHub.

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Question

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Behavioral Prompt

Describe a time when you faced a serious conflict at work (e.g., disagreement on technical direction, priorities, scope, or execution) involving one or more of:

A peer engineer
Your manager / leadership
Cross-functional stakeholders (PM, DS, SRE, Security, etc.)

What to cover

Situation & context: What was the project, timeline pressure, and what was at stake?
Conflict details: What exactly did each party want, and why?
Your actions: How did you de-escalate, align incentives, and drive a decision?
Outcome: What changed as a result (delivery, quality, relationship, business impact)?
Reflection: If you faced the same situation again, what would you do better or differently?

Evaluation focus

Ability to mediate conflict constructively
Expectation management upward and outward
Clarity of communication and decision-making under ambiguity

Describe conflict resolution and stakeholder management

Behavioral Prompt

What to cover

Evaluation focus

Solution

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