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Design and Analyze A/B Test for Cashback Program

Last updated: Mar 29, 2026

Quick Overview

This question evaluates experimental design, causal inference, statistical analysis, instrumentation, and product analytics competencies for running and interpreting A/B tests on promotional checkout features.

  • medium
  • PayPal
  • Analytics & Experimentation
  • Data Scientist

Design and Analyze A/B Test for Cashback Program

Company: PayPal

Role: Data Scientist

Category: Analytics & Experimentation

Difficulty: medium

Interview Round: Onsite

##### Scenario A/B testing and product analytics discussions ##### Question Walk me through how you would design, run, and analyze an A/B test for a new checkout feature. Case study: PayPal plans to launch a cashback program. How would you evaluate its success, what metrics would you track, and what data would you need? ##### Hints State hypothesis, choose primary & guardrail metrics, randomization, sample-size, test duration, segmentation, analysis plan.

Quick Answer: This question evaluates experimental design, causal inference, statistical analysis, instrumentation, and product analytics competencies for running and interpreting A/B tests on promotional checkout features.

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PayPal logo
PayPal
Aug 4, 2025, 10:55 AM
Data Scientist
Onsite
Analytics & Experimentation
2
0

A/B Test Design: Checkout Cashback Program (PayPal)

Scenario

PayPal plans to launch a checkout cashback program (e.g., "Get 1–5% back when you pay with PayPal"). The goal is to evaluate whether offering cashback at checkout improves key business outcomes while remaining cost-effective and safe.

Task

Design, run, and analyze an A/B test to evaluate the cashback program.

Please cover

  1. Hypothesis and success criteria.
  2. Experiment design:
    • Population and eligibility
    • Unit of randomization and variants
    • Exposure and assignment rules
    • Sample size and test duration
  3. Metrics:
    • Primary metric(s)
    • Guardrail/safety metrics
    • Secondary/diagnostic metrics
  4. Data needed and instrumentation.
  5. Analysis plan and statistical methods.
  6. Segmentation and heterogeneity of effects.
  7. Risks, biases, and mitigations (e.g., fraud, interference, novelty).

You may assume the feature is shown at checkout to eligible users and credits cashback after successful payment.

Solution

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