A/B Test Design: Improve Mobile KYC Completion During High Market Volatility
Context: You are analyzing a mobile onboarding funnel where the KYC (Know Your Customer) completion rate declined by 8% week-over-week during a period of high BTC price volatility. Design a rigorous A/B test to increase KYC completion without increasing fraud risk, accounting for market shocks and operational constraints.
Specify the following:
(a) Unit of randomization (user/session/geo) and why.
(b) Primary metric and at least two guardrails (e.g., fraud approval rate, time-to-approve, support tickets per 1k signups).
(c) How to neutralize exogenous market shocks (e.g., include BTC/ETH price and realized volatility as covariates with CUPED or run a Difference‑in‑Differences against a stable geo holdout).
(d) Sample size, expected duration, and a sequential monitoring plan that controls Type I error (e.g., alpha‑spending or group‑sequential boundaries).
(e) How to handle country‑specific compliance step heterogeneity and app store review delays.
(f) A precise pre‑registration: hypotheses, data exclusions, stopping rules, and analysis plan.