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Design Ticket Booking Auto Release

Last updated: Mar 29, 2026

Quick Overview

This question evaluates system design competencies including distributed systems, data modeling, concurrency control, state machines, timeout/expiration mechanisms, and external payment integration within ticket inventory management.

  • medium
  • Meta
  • System Design
  • Software Engineer

Design Ticket Booking Auto Release

Company: Meta

Role: Software Engineer

Category: System Design

Difficulty: medium

Interview Round: Technical Screen

##### Question Design a ticket-booking system where a reserved ticket automatically returns to the inventory if payment is not completed within 30 minutes. Discuss data model, reservation flow, concurrency handling, timeout processing, and consistency guarantees.

Quick Answer: This question evaluates system design competencies including distributed systems, data modeling, concurrency control, state machines, timeout/expiration mechanisms, and external payment integration within ticket inventory management.

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Meta
Jul 29, 2025, 8:05 AM
Software Engineer
Technical Screen
System Design
8
0

System Design: Auto-expiring Ticket Reservations

Problem

Design a ticket-booking system where a reserved ticket automatically returns to the inventory if payment is not completed within 30 minutes.

Discuss and propose a design for:

  1. Data model and state machine.
  2. Reservation and payment flow.
  3. Concurrency control to prevent overselling.
  4. Timeout processing (auto-expiry) at scale.
  5. Consistency guarantees and failure handling.

Assumptions

  • Tickets can be either seat-based (assigned seats) or general admission (GA) with a capacity count.
  • A reservation places a temporary hold for 30 minutes. If payment is completed within that window, the reservation becomes a purchase; otherwise, it expires and inventory is released.
  • High read/write throughput; horizontally scalable services.
  • Payment is processed by an external provider and can succeed/timeout/arrive late.

Solution

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