Streaming Auto-Play Experiment: Metrics and Design
Context
A streaming platform is considering auto-playing the next episode to increase user engagement. The company wants to evaluate if auto-play meaningfully improves engagement without harming user satisfaction or retention.
Task
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Define the primary (north-star) metric(s) to evaluate auto-play and the key guardrail metrics to protect user experience and business health.
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Design an experiment to measure impact:
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State the hypothesis and success criteria.
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Specify the unit of randomization and any stratification.
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Outline duration, sample size approach, and analysis plan.
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If results show churn increases among power users while total watch time rises overall, explain how you would decide whether to launch.
Hints
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Discuss trade-offs, segmentation, and how the north-star metric guides decisions.
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Consider user-level vs. account-level randomization, exposure/triggered analysis, and guardrails for retention and satisfaction.