This question evaluates product sense, analytical reasoning, experiment design, and cross-functional leadership in the context of improving first-time user onboarding and activation on a community platform, testing competencies in user research, metric definition, prioritization, and validation.
How would you improve the onboarding experience for new users on a community platform similar to Reddit?
Assume the goal is to help first-time users quickly discover relevant communities, understand platform norms, and reach activation faster. Explain how you would identify the biggest friction points, define success metrics, prioritize product changes, and validate improvements through experiments.