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Investigate Traffic Distribution Impact on Retention Decrease

Last updated: Mar 29, 2026

Quick Overview

This question evaluates a data scientist's competency in A/B test diagnostics, causal inference, and experiment validity checks within the Analytics & Experimentation domain, covering concepts such as sample ratio mismatch (SRM), covariate and exposure balance, sequential testing bias, and segment-level heterogeneity in retention.

  • medium
  • TikTok
  • Analytics & Experimentation
  • Data Scientist

Investigate Traffic Distribution Impact on Retention Decrease

Company: TikTok

Role: Data Scientist

Category: Analytics & Experimentation

Difficulty: medium

Interview Round: Technical Screen

##### Scenario An A/B test changed a button’s color from green to red; retention dropped. Stakeholders suspect traffic allocation problems. ##### Question How would you investigate whether the traffic distribution between control and treatment caused the retention decrease? Which diagnostics, balance checks, or statistical tests would you run before concluding the new color hurts retention? ##### Hints Discuss randomization sanity checks, covariate balance, sequential testing bias, and segment-level retention comparisons.

Quick Answer: This question evaluates a data scientist's competency in A/B test diagnostics, causal inference, and experiment validity checks within the Analytics & Experimentation domain, covering concepts such as sample ratio mismatch (SRM), covariate and exposure balance, sequential testing bias, and segment-level heterogeneity in retention.

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TikTok logo
TikTok
Jul 12, 2025, 6:59 PM
Data Scientist
Technical Screen
Analytics & Experimentation
91
0

A/B Test Diagnostics: Did Traffic Distribution Cause the Retention Drop?

Context

An A/B test changed a button's color from green (control) to red (treatment). The primary metric (e.g., Day-7 user retention) decreased in the treatment. Stakeholders suspect the retention drop could be due to traffic allocation issues rather than the color itself.

Assume:

  • User-level randomization with a nominal 50/50 split.
  • Retention is measured on enrolled users with sufficient maturation time (e.g., D7 retention on cohorts enrolled ≥7 days ago).
  • Sufficient sample size for standard asymptotic tests.

Question

Outline a step-by-step plan to investigate whether traffic distribution problems caused the retention decrease. What diagnostics, balance checks, and statistical tests would you run before concluding the new color harms retention? Discuss:

  1. Randomization sanity checks and sample ratio mismatch (SRM).
  2. Covariate balance and eligibility/exposure balance.
  3. Sequential testing/peeking bias and timing effects.
  4. Segment-level retention comparisons and heterogeneity.

Provide concrete tests, decision thresholds, and how you would interpret outcomes.

Solution

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