Incident Scenario: Lost Documentation for Train Station Build

Context

You are the PM leading a three-person team (construction & training – you, finance, documentation) on the build-out of a new train station in a regulated environment. The documentation owner says the full document set was completed but was accidentally deleted, causing a schedule slip.

Prompt

Walk through the concrete steps you would take to:

1. Diagnose what actually happened (and whether the documents were truly complete).
2. Decide whether and how to recover or recreate the documents.
3. Manage stakeholder expectations and communications.
4. Rebaseline the schedule and adjust the overall timeline.

State assumptions where needed and outline mechanisms to prevent recurrence.