{"blocks": [{"key": "747a7eea", "text": "Scenario: A bank wants to choose between a single‑line multi‑server queue and multiple independent queues.", "type": "header-two", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}, {"key": "e18ef59d", "text": "Question 1: Compare expected waiting time and variance between a single‑line multi‑server system and multiple independent queues.", "type": "header-two", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}, {"key": "cb1fe7d3", "text": "Question 2: Under what customer‑load scenarios does one system outperform the other?", "type": "header-two", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}, {"key": "ce40e04d", "text": "Question 3: How would you model customer experience and throughput analytically?", "type": "header-two", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}, {"key": "48774026", "text": "Question 4: What data would you collect post‑implementation to validate the design choice?", "type": "header-two", "depth": 0, "inlineStyleRanges": [], "entityRanges": [], "data": {}}], "entityMap": {}}