Drw Customer Success Engineer interview: Three back-to-back interviews followed by a location rejection

Drw·Customer Success Engineer·Reported Jan 2026
HR ScreenOtherMedium

I started with an internal recruiter reaching out about a very senior trade support type of role. My first call was with HR, and it felt like it went well. I then spoke with the hiring manager about my background, the team, and what the role involved. The conversation felt a little unfocused on their side, but it was still decent overall.

The role I initially interviewed for didn't work out because they wanted someone even more senior, probably from a comparable trading environment. Months later, I saw that the same organization still had an opening, so I reached out again and there was mutual interest. I then went through three interviews back-to-back before the holidays and felt good about the people I met. The recruiter also told me that hiring from my location would be fine and that the response might be delayed.

The difficult part was the silence. By mid-January, I followed up and finally received a rejection. The team liked me, but they couldn't hire from where I was located. After months of interviews, and after being told my location was acceptable, that reversal made me feel as though my time hadn't been respected. I didn't receive an offer, and the biggest issue was how much the process depended on a late constraint that had never been clear upfront.

Location: Chicago, IL. Overall feedback: Negative. Offer status: No offer.

Published

Curated and edited by PracHub

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Interview at a glance

Company
Drw
Role
Customer Success Engineer
Rounds
HR Screen → Other
Difficulty
Medium
Date
Reported Jan 2026

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