Ad-Free vs Ad-Supported Facebook: Weighing the Business Model Trade-offs

Quick Overview

A product management trade-off question on whether Facebook should keep advertising or go ad-free. It tests weighing the effects on users, advertisers, creators and the company, reasoning about whether any other revenue model could replace ads, and reaching a defensible position with conditions that would reverse it.

Ad-Free vs Ad-Supported Facebook: Weighing the Business Model Trade-offs

Company: Meta

Role: Product Manager

Category: Product / Decision Making

Difficulty: medium

Interview Round: Other

An interviewer asks you to weigh the trade-offs between Facebook carrying advertising and Facebook carrying none. Lay out what each option means for the people and businesses involved and for Facebook itself, and finish with where you would land and why. ```hint Follow the effects one step further Before listing pros and cons, decide whose outcomes you are comparing. Then push each effect one step further: something that helps one group on Facebook often shows up later as a cost, or a benefit, for another group. ``` ### Clarifying Questions - Does "no advertisements" mean removing ads for every user, or offering an ad-free option that some people pay for or choose? - Is the scope the Facebook app alone (feed, Stories, video, Marketplace), or Meta's other apps as well? - Is this a permanent change or a time-limited experiment, and is finding replacement revenue part of the question? ### What a Strong Answer Covers - A defined meaning of "no ads", including which surfaces and users it covers, settled before the analysis - The effect of each option on every group with a stake in Facebook ads, in both directions, including how an effect on one group feeds back to the others - A sense of the economics: how much of the business ads pay for, and whether any alternative model could realistically cover it - A position on the decision, with the evidence or conditions that would reverse it - How the position would be tested or monitored before and after any change ### Follow-up Questions - If Facebook offered a paid ad-free plan next to the free version, how would you set the price, and who would you expect to buy it? - What experiment would show whether cutting the number of ads raises long-term engagement enough to pay for itself? - How would the trade-off differ in a market where most users have little spending power and advertisers pay much less per user?

Overview: A product management trade-off question on whether Facebook should keep advertising or go ad-free. It tests weighing the effects on users, advertisers, creators and the company, reasoning about whether any other revenue model could replace ads, and reaching a defensible position with conditions that would reverse it.

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Meta
Jan 20, 2024
mediumProduct ManagerOtherProduct / Decision Making
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An interviewer asks you to weigh the trade-offs between Facebook carrying advertising and Facebook carrying none. Lay out what each option means for the people and businesses involved and for Facebook itself, and finish with where you would land and why.

Clarifying Questions Guidance

  • Does "no advertisements" mean removing ads for every user, or offering an ad-free option that some people pay for or choose?
  • Is the scope the Facebook app alone (feed, Stories, video, Marketplace), or Meta's other apps as well?
  • Is this a permanent change or a time-limited experiment, and is finding replacement revenue part of the question?

What a Strong Answer Covers Guidance

  • A defined meaning of "no ads", including which surfaces and users it covers, settled before the analysis
  • The effect of each option on every group with a stake in Facebook ads, in both directions, including how an effect on one group feeds back to the others
  • A sense of the economics: how much of the business ads pay for, and whether any alternative model could realistically cover it
  • A position on the decision, with the evidence or conditions that would reverse it
  • How the position would be tested or monitored before and after any change

Follow-up Questions Guidance

  • If Facebook offered a paid ad-free plan next to the free version, how would you set the price, and who would you expect to buy it?
  • What experiment would show whether cutting the number of ads raises long-term engagement enough to pay for itself?
  • How would the trade-off differ in a market where most users have little spending power and advertisers pay much less per user?