Behavioral: A Negotiation You Closed That Left Both Parties Better Off

Quick Overview

A behavioral question asking a product manager to describe a negotiation that ended with both sides better off. It probes how the candidate uncovered each party's underlying interests, what was traded to reach agreement and whether the outcome demonstrably worked for everyone involved.

Behavioral: A Negotiation You Closed That Left Both Parties Better Off

Company: Amazon

Role: Product Manager

Category: Behavioral & Leadership

Difficulty: medium

Interview Round: Other

Tell the interviewer about a time you negotiated an agreement that left both sides better off. ```hint Look beneath the requests Before describing the deal, be ready to explain what each side needed underneath what it first asked for. ``` ### Clarifying Questions - Should the other party be inside the company, such as a team competing for the same engineers or budget, or would a partner, vendor or customer suit better? - Does it count if I mediated between two groups rather than being one of the two sides? - Do you want a case where I had formal authority over the outcome, or one where I had to persuade without it? ### What a Strong Answer Covers - What each party wanted at the start and why their positions looked incompatible - How the candidate found out what each side really needed and where room for a deal existed - The options and concessions exchanged, including what the candidate gave up - Evidence, measured after the agreement, that the outcome worked for both sides - How the working relationship held up afterwards ### Follow-up Questions - What was your walk-away point, and what would you have done if the other side had said no? - Did either side feel it had lost something? How did you handle that? - Tell me about a negotiation that did not end with both sides satisfied. What happened?

Overview: A behavioral question asking a product manager to describe a negotiation that ended with both sides better off. It probes how the candidate uncovered each party's underlying interests, what was traded to reach agreement and whether the outcome demonstrably worked for everyone involved.

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Amazon
Jan 23, 2024
mediumProduct ManagerOtherBehavioral & Leadership
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Tell the interviewer about a time you negotiated an agreement that left both sides better off.

Clarifying Questions Guidance

  • Should the other party be inside the company, such as a team competing for the same engineers or budget, or would a partner, vendor or customer suit better?
  • Does it count if I mediated between two groups rather than being one of the two sides?
  • Do you want a case where I had formal authority over the outcome, or one where I had to persuade without it?

What a Strong Answer Covers Guidance

  • What each party wanted at the start and why their positions looked incompatible
  • How the candidate found out what each side really needed and where room for a deal existed
  • The options and concessions exchanged, including what the candidate gave up
  • Evidence, measured after the agreement, that the outcome worked for both sides
  • How the working relationship held up afterwards

Follow-up Questions Guidance

  • What was your walk-away point, and what would you have done if the other side had said no?
  • Did either side feel it had lost something? How did you handle that?
  • Tell me about a negotiation that did not end with both sides satisfied. What happened?