Build Churn Prediction and Survival Models
Company: Gusto
Role: Data Scientist
Category: Machine Learning
Difficulty: medium
Interview Round: Technical Screen
Quick Answer: This question evaluates a candidate's competency in designing end-to-end churn prediction and time-to-event (survival) models across multiple model families—linear models, logistic regression, decision trees, and survival analysis—including label definition, feature engineering, evaluation metrics, interpretability, calibration, common pitfalls, and deployment considerations. It is commonly asked in Machine Learning/Data Science interviews to assess the candidate's ability to translate business retention objectives into robust modeling solutions, reason about trade-offs and biases such as data leakage and selection bias, and demonstrates both conceptual understanding and practical application of modeling, evaluation, and productionization.