Choosing the First Launch City and Research Plan for an eVTOL Air Service
Company: Amazon
Role: Product Manager
Category: Product Design & Strategy
Difficulty: medium
Interview Round: Other
You are a product manager working with the marketing team on the launch of EVE, presented as the first electric vertical take-off and landing (eVTOL) vehicle, in one country. The team wants to find the best opportunity to begin, and operations will start in a single city. How would you choose that first city, and what studies or research would you run to make the choice?
```hint Two different filters
Ask separately where people would actually want this and where it could realistically operate on day one. Think about which kind of evidence answers each question.
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### Clarifying Questions
- Will EVE be sold to owners, or run as a passenger service such as an air taxi or airport shuttle, and are business customers such as hospitals or corporate travel in scope?
- Which country is this, and is the vehicle already approved by its aviation regulator, or will local permits decide which cities are possible at all?
- What must the first city prove, and by when: demand and willingness to pay, safe and reliable operations, unit economics, or public acceptance?
- What range and passenger capacity does the vehicle have, and does it need dedicated landing pads and charging equipment?
### What a Strong Answer Covers
- A clear statement of what the first city has to prove, used to set the selection criteria and their weights.
- Demand criteria that fit short electric flights: slow, congested trips that a flight would shorten, people and businesses able to pay a premium, and anchor uses such as airport or medical transfers.
- Feasibility gates: airspace and local rules, sites for landing pads and charging, weather, noise tolerance, and a cooperative city government.
- A research plan that ties each study (data analysis, surveys and price tests, stakeholder interviews, demonstration flights) to the criterion it informs.
- A path from long list to decision, plus the risks of a first launch, such as a safety incident or community backlash.
### Follow-up Questions
- Your highest-scoring city has the strongest demand but the slowest permitting process. Do you launch there or in your second choice?
- How would you estimate what people will pay for a flight before the service exists?
- Residents near your proposed landing sites start a campaign against the noise. How does your plan change?
Overview: A product launch case asking how to choose the first city for an electric vertical take-off and landing vehicle and which studies should guide that choice. It tests launch goals, demand and feasibility criteria, regulatory and community awareness, and a structured research plan.