Design booking and settlement systems
Company: Tesla
Role: Backend Engineer
Category: System Design
Difficulty: medium
Interview Round: Onsite
You may be asked one or more backend-heavy system design problems such as:
1. **Design a reserved-seat ticketing platform** similar to a concert or sports booking system.
- Users should browse a venue seat map, select seats, place a temporary hold, and complete checkout.
- Explain how you would prevent **double booking** when many users try to buy the same seat at once.
- Discuss the API design, what the backend should return, and how the frontend should render seat availability and user-facing seat states.
- Cover failure handling, hold expiration, and the user experience during contention.
2. **Design a transaction reconciliation system**.
- The system periodically receives files from a bank and from a payment processor.
- Each file contains transactions that must be compared against internal orders/payments.
- Detect missing, duplicate, or mismatched records, and produce outputs for operators or downstream systems.
- Discuss file ingestion, matching logic, auditability, and fault tolerance.
3. **Design a remittance-file processing system**.
- A remittance file contains many transactions.
- For each transaction, validate it, enrich it with additional data, store the result, and notify humans or downstream systems when needed.
- Discuss orchestration, retries, idempotency, partial failures, and reliability.
Quick Answer: This question evaluates backend system design competencies such as concurrency control, transactional integrity, reconciliation, file ingestion and processing, idempotency, API design, and operational reliability.