Decision Framework: Training Platform (Standard Vendor vs. Premium Vendor vs. Internal Build)

Context

You are responsible for driving a cross-functional decision on how to deliver an employee training program. You must choose among:

• Standard vendor: Faster and lower cost, limited customization. Vendor stores employee training data in their own database.
• Premium vendor: Higher cost, more customization and enterprise features. Vendor stores employee training data in their own database.
• Internal build: Highest control and customization, longer time-to-market and higher opportunity cost.

Assume training data includes employee identifiers, enrollment/completion status, assessments, and activity logs, with global employees across multiple regions.

Task

Describe how you would:

(a) Identify and reconcile priorities across HR/L&D, Security, Legal, and Finance.

(b) Define non‑negotiable guardrails (e.g., data residency, minimum security certifications) versus negotiables.

(c) Communicate trade‑offs (speed vs. customization vs. data risk) and secure a decision, including a one‑page decision memo outline.

(d) Plan contingencies if the chosen option misses its implementation timeline or a security concern emerges mid‑project.

(e) Justify your final recommendation and explain how you would measure success during the first 90 days.