Instagram Reels: Choosing a North-Star Metric, Creator Metrics and Guardrails
Company: Adobe
Role: Product Manager
Category: Analytics & Experimentation
Difficulty: medium
Interview Round: Other
You are the product manager at Instagram who owns Reels, its short-form video feature. How would you define success for Reels, and how would you measure it?
```hint Success for whom?
Start from why Instagram built Reels and who has to win for it to work. Then ask whether your top metric could rise while Instagram as a whole gets no better.
```
### Clarifying Questions
- What stage are we in: launch, early growth, or a mature product where monetization matters as much as adoption?
- Is success judged for Reels alone, or for Instagram overall, so that time which simply moves from Feed and Stories into Reels counts for less?
- Should the metrics cover every surface where Reels appear (the Reels tab, Feed, Explore, profiles and shares in direct messages) and every region?
### What a Strong Answer Covers
- A goal for Reels tied to Instagram's mission and business, adjusted for the product's stage
- Metrics for each side of the ecosystem: viewers, creators and advertisers
- One north-star metric, chosen over named alternatives with a reason
- Guardrails for cannibalization of Feed and Stories, content quality, integrity and wellbeing
- How to attribute impact, for example with a long-term holdout, given network effects
### Follow-up Questions
- Reels watch time keeps rising while total time spent in Instagram stays flat. Is Reels succeeding?
- How would your metrics change once the goal shifts from growth to monetization?
- Many Reels turn out to be reposts of videos made for other apps. How would you measure that and respond?
Overview: A product metrics interview question about Instagram Reels: as the PM building it, define what success means and how to measure it. It tests goal setting, metrics for viewers, creators and advertisers, the choice of a north-star metric, and guardrails against cannibalizing the rest of Instagram.