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Investigate LA successful orders drop

Last updated: Mar 29, 2026

Quick Overview

This question evaluates product and data analytics competencies including metric decomposition, causal inference, funnel analysis, and experimentation design, and is commonly asked to assess an interviewee's ability to diagnose and attribute a regional drop in successful orders using event logs and operational tables.

  • easy
  • DoorDash
  • Analytics & Experimentation
  • Product Analyst

Investigate LA successful orders drop

Company: DoorDash

Role: Product Analyst

Category: Analytics & Experimentation

Difficulty: easy

Interview Round: Technical Screen

You are a Product/Data Scientist at DoorDash. A key metric **“# of successful orders per day”** in **Los Angeles (LA)** has dropped noticeably over the last few days/weeks. Assume: - A **successful order** = an order that is placed and ultimately delivered (not canceled) within the observation window. - You have access to event logs and operational tables for customers, dashers, restaurants, and orders. Answer the following: 1) **How would you investigate** the metric drop end-to-end? Outline your approach, the first checks you’d run, and how you’d narrow to root causes. 2) Give **one plausible hypothesis each** from the perspectives of: - **Dasher** (supply/fulfillment side) - **Customer** (demand/conversion side) - **Restaurant** (merchant/operations side) 3) Suppose **all three hypotheses contribute** to the drop. How would you **quantify each hypothesis’s impact** (i.e., estimate how much each contributes to the overall decrease)? Be specific about the method, required data, and assumptions. 4) If you investigate via a **funnel**, define a reasonable funnel for DoorDash orders in LA, list key drop-off points, and propose additional hypotheses. 5) After proposing potential improvements, explain **how you would design an A/B test** to validate an improvement (choose an example improvement). Include: - Unit of randomization and why - Primary metric + guardrails - Power/MDE considerations - Key pitfalls (e.g., interference/network effects, seasonality) and how you’d handle them

Quick Answer: This question evaluates product and data analytics competencies including metric decomposition, causal inference, funnel analysis, and experimentation design, and is commonly asked to assess an interviewee's ability to diagnose and attribute a regional drop in successful orders using event logs and operational tables.

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DoorDash logo
DoorDash
Feb 19, 2026, 11:49 AM
Product Analyst
Technical Screen
Analytics & Experimentation
6
0
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You are a Product/Data Scientist at DoorDash.

A key metric “# of successful orders per day” in Los Angeles (LA) has dropped noticeably over the last few days/weeks.

Assume:

  • A successful order = an order that is placed and ultimately delivered (not canceled) within the observation window.
  • You have access to event logs and operational tables for customers, dashers, restaurants, and orders.

Answer the following:

  1. How would you investigate the metric drop end-to-end? Outline your approach, the first checks you’d run, and how you’d narrow to root causes.
  2. Give one plausible hypothesis each from the perspectives of:
  • Dasher (supply/fulfillment side)
  • Customer (demand/conversion side)
  • Restaurant (merchant/operations side)
  1. Suppose all three hypotheses contribute to the drop. How would you quantify each hypothesis’s impact (i.e., estimate how much each contributes to the overall decrease)? Be specific about the method, required data, and assumptions.
  2. If you investigate via a funnel , define a reasonable funnel for DoorDash orders in LA, list key drop-off points, and propose additional hypotheses.
  3. After proposing potential improvements, explain how you would design an A/B test to validate an improvement (choose an example improvement). Include:
  • Unit of randomization and why
  • Primary metric + guardrails
  • Power/MDE considerations
  • Key pitfalls (e.g., interference/network effects, seasonality) and how you’d handle them

Solution

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