Pinning Down What an LLM Hallucination Is: Types, Causes and Boundaries
Quick Overview
A product manager interview question asking for a precise definition of hallucination in large language models. It tests whether you can separate hallucination from other model errors, explain why it happens, and connect the definition to how teams measure it and protect user trust.
Pinning Down What an LLM Hallucination Is: Types, Causes and Boundaries
Company: OpenAI
Role: Product Manager
Category: Machine Learning
Difficulty: medium
Interview Round: Other
What is a hallucination in a large language model? Give a definition precise enough to build on.
```hint Name the yardstick
An output can only be "made up" relative to something. Decide what the model's answer is being checked against before you write the definition.
```
### Clarifying Questions
- Should the definition cover only statements that are false about the world, or also answers that contradict the documents or conversation the model was given?
- Is the definition for a general chat assistant, or for a grounded product such as a document summarizer, where the source text is the standard of truth?
- Do reasoning slips, such as a wrong calculation built on correct facts, count as hallucinations or as a separate failure?
### What a Strong Answer Covers
- A precise definition built on the gap between fluent, confident output and what the evidence supports
- The main types, with concrete examples such as invented citations or a summary that adds a figure the source never stated
- The underlying causes in how models are trained and how they generate text
- Where the boundary lies with related failures such as outdated knowledge, reasoning errors and requested fiction
- Why the definition matters for measuring the problem and for user trust
### Follow-up Questions
- The model states something that was true when its training data was collected but is no longer true. Under your definition, is that a hallucination?
- Why can a model hallucinate even when the correct document is sitting in its context?
- How would you measure the hallucination rate of a summarization feature compared with an open-ended assistant?
Overview: A product manager interview question asking for a precise definition of hallucination in large language models. It tests whether you can separate hallucination from other model errors, explain why it happens, and connect the definition to how teams measure it and protect user trust.
Pinning Down What an LLM Hallucination Is: Types, Causes and Boundaries
OpenAI
Apr 11, 2026
mediumProduct ManagerOtherMachine Learning
0
0
What is a hallucination in a large language model? Give a definition precise enough to build on.
Clarifying Questions Guidance
Should the definition cover only statements that are false about the world, or also answers that contradict the documents or conversation the model was given?
Is the definition for a general chat assistant, or for a grounded product such as a document summarizer, where the source text is the standard of truth?
Do reasoning slips, such as a wrong calculation built on correct facts, count as hallucinations or as a separate failure?
What a Strong Answer Covers Guidance
A precise definition built on the gap between fluent, confident output and what the evidence supports
The main types, with concrete examples such as invented citations or a summary that adds a figure the source never stated
The underlying causes in how models are trained and how they generate text
Where the boundary lies with related failures such as outdated knowledge, reasoning errors and requested fiction
Why the definition matters for measuring the problem and for user trust
Follow-up Questions Guidance
The model states something that was true when its training data was collected but is no longer true. Under your definition, is that a hallucination?
Why can a model hallucinate even when the correct document is sitting in its context?
How would you measure the hallucination rate of a summarization feature compared with an open-ended assistant?