Product Sense Case: A Shower Concept for People With Little or No Vision

You are asked to come up with a shower product for people who are blind or have very little usable vision. Explain whom you would design it for, which parts of showering are hard or risky for them today, what you would build and why, and how you would know it works. ```hint Walk through one shower Go step by step from entering the bathroom to drying off and note each moment that depends on sight. Then separate the moments blind people already handle well with their own habits from the ones that still carry real risk or stress. ``` ### Clarifying Questions - Is this for a home bathroom, or for shared settings such as gyms, hospitals and hotels where the layout is unfamiliar? - Should the answer be a complete shower unit, or a fixture or add-on that someone who rents can fit without remodeling or new plumbing? - Does the brief cover only people with no sight, or also people with low vision, and should it include blind users who also have limited mobility or rely on a caregiver? - Is there an existing platform to build on, such as a voice assistant and smart-home ecosystem, or is this a standalone device? ### What a Strong Answer Covers - A reasoned choice of user segment and setting, among independent blind adults, people who lost their sight later in life, caregivers and facilities - A step-by-step look at showering that separates the pain points blind users already solve with workarounds from those that remain unsafe or stressful - Solutions prioritized against those pain points that close on one concrete product, with trade-offs on cost, installation and reliability around water - Success metrics centered on safety and independence, with guardrails - Risks: electrical safety in a wet room, emergency features that fail or raise false alarms, privacy in a bathroom, and testing with blind users before building at scale ### Follow-up Questions - Your design has an emergency feature. How does it work when the home's Wi-Fi is down, and how do you keep false alarms rare? - How would you test and refine the design with blind users before manufacturing it at scale? - Would you sell it directly to consumers or through care providers and organizations that serve blind people, and how would that change the product?