A restaurant is deciding whether to partner with a daily-deals platform such as Groupon.
Assume the restaurant's current business is:
-
20 tables served per day
-
Average spend:
$30 per table
-
Variable cost:
0.40per
1.00 of customer spend
-
Fixed cost:
$100 per day
A Groupon-style offer is proposed:
-
A customer pays
15∗∗foravoucherworth∗∗30
of menu value.
-
Groupon keeps
40%
of the $15 payment and remits the remaining
60%
to the restaurant.
-
If the customer spends more than $30, the excess is paid directly to the restaurant at face value.
-
Assume every Groupon customer spends
at least $30
.
Answer the following:
-
What factors should the restaurant consider before partnering with Groupon?
-
What is the restaurant's current
daily profit
without Groupon?
-
For a Groupon customer, what
average spend per table
is required for the restaurant to break even on a
purely incremental
basis?
-
Based on that result, would you recommend partnering with Groupon? Explain the difference between evaluating an
incremental customer
versus a
cannibalized existing full-price customer
.
-
Now suppose the restaurant serves
25 tables per day
, the
average spend is 36pertable∗∗,fixedcostremains∗∗100 per day
, variable cost remains
40% of spend
, and
10 of the 25 tables use Groupon
. What is the new daily profit?
-
Why might profit be lower than in the original scenario even though both table count and average spend increased?
-
Under what business conditions would you still consider Groupon despite lower short-term profit?
-
If the restaurant does partner with Groupon, how could it improve profitability?