Size a New IKEA Store's Opening Month for a CEO Briefing
Company: Salesforce
Role: Product Manager
Category: Product / Decision Making
Difficulty: medium
Interview Round: Other
You have been asked to put together a projection of how a newly opened IKEA store will do in its first month, for the company's CEO. Explain how you would prepare it, then work through the estimate to a figure the CEO could use.
```hint Pick a spine and a check
Decide whether to build up from the people within reach of the store or from how established stores perform, keep the other as a cross-check, and ask what makes a store's first month unlike a typical one.
```
### Clarifying Questions
- What should the projection measure: sales revenue, store visits, number of purchases, or profit?
- Where is the store, and is it IKEA's first in that market or one more store in a region the brand already serves?
- Do online orders delivered from or collected at the store count toward its first-month numbers?
- What will the CEO use the projection for: setting a target, planning staff and stock, or judging the opening afterward?
### What a Strong Answer Covers
- Agreement on what is being projected and what decision it supports, settled before any arithmetic
- A driver tree from the chosen starting point to the projected figure, with each assumption labeled and rounded
- How an opening month differs from a steady-state month, and how that is reflected in the numbers
- Correct, unit-consistent arithmetic and a cross-check by an independent method
- A range with the drivers that move it most, presented in a form a CEO can act on
### Follow-up Questions
- Two weeks after opening, sales are running well below your projection. How would you find out why?
- Which signals available before opening day would you use to tighten the estimate?
- How would you extend the first-month projection into a first-year forecast?
Overview: An estimation and analytical question for product managers: prepare a first-month projection for a newly opened IKEA store that the CEO could act on. It tests scoping what to project, building a driver tree with labeled assumptions, accounting for the opening-month effect, checking the arithmetic, and presenting a range.