AIG Claims · Software Engineer
Updated · 2026-10-02

AIG Claims Software Engineer
Interview Guide

THE 60-SECOND BRIEF

Candidates describe the Software Engineer role at AIG Claims as building and maintaining the software that moves a claim through processing and shapes the customer's experience of it. Reported projects include new features for claims processing systems, improvements to existing applications, API integrations and data analytics, with machine learning work mentioned as a possibility. Engineers work alongside product managers, designers, operations staff and other engineers, so the job mixes writing and reviewing code with turning business requirements into working software.

This guide is for candidates interviewing for the Software Engineer role at AIG Claims, including entry-level applicants. It covers the two reported rounds, every question candidates report (coding, debugging, API and security, data analysis, system design and behavioral), the technologies the role lists, and a seven-day plan to rehearse them.

Candidates report two rounds across roughly 2-4 weeks. The first is an Initial Screening, a recruiter conversation. The second is Technical Interviews, one session or several, which reports say can touch coding, system design and behavioral topics.

Project-based technical discussionMemory leak debuggingProgramming languages (general)

31 min read

Browse Software Engineer questions

See the practice prompts

18Practice promptsAcross five skill areas

The reported work is claims software: features for claims processing systems, tuning applications that already exist, and API integrations. Candidates describe the requirements as one general-purpose language (Java, C# and Python are the examples given), web framework experience, and a firm grasp of databases and SQL. Cloud platforms such as AWS or Azure, reporting and analytics tools, Agile practice and DevOps are listed as extras. Prepare in the language you know best, and be ready to defend your choice of it.

The question list is broad rather than deep in any one area. Candidates report questions about languages you are comfortable with, a complex project you built, application security, API development and integration, and debugging a production issue. They also report a design question about a new feature for a claims management system, a question about analysing a dataset, one about making a major technical decision, and three coding questions: reverse a linked list, implement a sorting algorithm and justify it, and an array problem in LeetCode style. Topics candidates mention beyond that list are memory leak debugging, MongoDB query operators and questioning driven by your resume.

Because resume-driven and project-based questioning is reported, the cheapest preparation with the best return is knowing your own projects cold: the architecture, the data model, the failure you debugged, the trade-off you would reverse. Pair that with a small set of coding patterns you can write without hesitation, a repeatable debugging sequence, and a habit of saying why you chose a structure or approach, since several reported questions ask you to explain a choice.

Domain context helps without needing to be deep. Claims software deals with records that change state over time, documents, payments and audit needs, so when you answer the design and API questions, think in terms of claim status transitions, idempotent updates, access control and traceability. Keep that as a framing device for your own reasoning rather than a claim about how AIG Claims builds its systems.

01

Initial Screening

reported

Candidates describe the Initial Screening as a preliminary conversation with a recruiter about your background and how it fits the role. Candidates also report resume-driven questioning as a topic, without naming the stage it comes in, so be ready for it here and later. Treat it as a rehearsal of your own history: a coherent account of what you built, in which languages, and what you want from a claims-focused engineering role.

What to demonstrate

  • Candidates report that this stage looks at your background and fit for the role
  • Listed requirements your background will be read against: one general-purpose language, web frameworks, databases and SQL
  • Reported nice-to-haves to be able to speak to: cloud platforms such as AWS or Azure, Agile and DevOps practice

How to prepare

  • Write a one-page inventory of each resume project: purpose, your part, languages and frameworks, database, one hard bug, one decision you would revisit
  • Be ready to explain why you are most comfortable with your main language and where it is a poor fit
  • Prepare a short, honest reason for wanting claims or insurance software, drawn from your own experience rather than from guesses about the employer
  • Name AWS or Azure and one concrete use, for example: I deployed a Python API to AWS Elastic Beanstalk, kept its settings in environment variables and rolled back through the console. Have one similar sentence ready for SQL and for Agile
AIG Claims Software Engineer candidate reports ↗
02

Technical Interviews

reported

Candidates describe the Technical Interviews as one or more sessions that can include coding, system design and behavioral material. Prepare the question types candidates report: coding on a linked list, sorting and arrays; design and decision-making about a claims feature; API integration and application security; and debugging, where memory leaks are specifically mentioned. Candidates also list MongoDB query operators as a topic, without naming the stage. Talk through your reasoning aloud as you work, because several reported questions ask you to explain a choice.

What to demonstrate

  • Candidates report coding questions on linked lists, sorting and arrays
  • Candidates report a design question about a claims management feature, plus API and security questions
  • Candidates report debugging a production issue, with memory leak debugging among the topics
  • Reported topics also include project-based discussion and MongoDB query operators

How to prepare

  • Write linked-list reversal both iteratively and recursively, plus one sort from scratch (merge sort or quicksort) and one array problem solved with a hash map or two pointers
  • Outline a claims feature design: intake, claim status model, document handling, notifications, audit trail, and the API that other systems call
  • Rehearse a debugging sequence for a production issue, then for a service whose memory grows steadily until it restarts
  • Practise a handful of MongoDB queries with comparison, logical and array operators, and keep SQL joins and aggregates sharp
AIG Claims Software Engineer candidate reports ↗

PracHub editorial advice for the preparation topics above.

01

Answering the linked-list, sorting or array question with code that works only for the happy path

Before coding, say the input shape and the edge cases out loud: empty list, single node, duplicates, already-sorted input, negative values. State time and space complexity, and walk your code through a tiny example to confirm the pointers.

02

Giving a textbook sorting answer without justifying the choice the question asks for

Name the algorithm and the deciding properties: stability, extra memory, worst case, nearly-sorted input. For example, merge sort for stable guaranteed O(n log n) with extra space, quicksort for in-place average speed, and the language's built-in sort as the practical default.

03

Describing a resume project vaguely and failing when questioning follows your own words

For every project on your resume, rehearse the architecture, the database schema, the hardest bug and one trade-off. Drop anything you cannot discuss in detail. Resume-driven questioning is a reported topic, so each line is fair game.

04

Treating the production-debugging and memory leak questions as a guessing game

Follow a fixed sequence: confirm the symptom and when it started, check what changed, read logs and metrics, reproduce, then narrow. For a leak, watch heap growth over time, take heap snapshots at two points, compare which object types grew, and trace what retains them.

05

Answering the claims-feature design question with a database diagram and nothing else

Start from users and requirements, then cover the claim status model, API contracts, validation and access control, audit history, and failure handling such as retries that must not duplicate a claim update. Say what you would build first and what you would postpone.

Choose a category, try a prompt, then open its approach, worked solution or follow-up when you need it.

13 technical prompts0 include a worked solution

Write a function to reverse a linked list.

medium
Coding / Algorithms

Write a function to reverse a linked list.

Approach
  1. Iterative three-pointer reversal: prev = None, curr = head; in the loop, save nxt = curr.next, set curr.next = prev, then move prev = curr and curr = nxt; return prev. O(n) time, O(1) extra space.
  2. Recursive version, base case first: if head is None or head.next is None, return head. Otherwise set new_head = reverse(head.next), then head.next.next = head and head.next = None, and return new_head. Every level must pass that same new_head back up unchanged; returning head instead hands back the wrong node, and skipping the None check crashes on an empty list.
  3. The recursive form uses O(n) call-stack space, and in Python a long list can exceed the default recursion limit of 1000, so the iterative form is safer.
  4. Edge cases: empty list, single node, two nodes. Confirm the old head's next ends as None so no cycle is left behind.
  5. Test by walking the result and comparing it with the expected sequence, and trace a three-node list on paper before running it. Know the variants: a doubly linked list, reversing between positions m and n, and reversing in groups of k.
Follow-up
  • Reverse only the nodes between positions m and n, in one pass.
  • Reverse the list in groups of k, leaving any remainder shorter than k as it is.
  • How would you check the list has no cycle before reversing it?

How would you implement a sorting algorithm? Explain your choice.

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Coding / Algorithms

How would you implement a sorting algorithm? Explain your choice.

Approach
  1. Ask about the data first: size, whether it is nearly sorted, whether stability matters, memory limits, and the key range. Those decide the algorithm.
  2. Merge sort: O(n log n) in every case, stable, O(n) extra memory for arrays. It suits linked lists and external sorting, and I would implement it as a split, recurse, and a merge with two pointers that takes from the left side on ties to stay stable.
  3. Quicksort: O(n log n) on average but O(n^2) worst case with bad pivots, in place, not stable; a random or median-of-three pivot makes the worst case unlikely. Heapsort guarantees O(n log n) with O(1) extra space but is not stable.
  4. Insertion sort is O(n^2) in general but O(n) on nearly sorted input, which is why hybrids use it for small subarrays. Counting or radix sort runs in linear time when keys are small integers (counting sort is O(n + k)).
  5. Know the library defaults: Python's sorted and list.sort use a stable Timsort-family merge sort; Java's Arrays.sort uses dual-pivot quicksort for primitives and stable TimSort for objects; C#'s Array.Sort uses an unstable introsort.
Follow-up
  • How would you sort data that does not fit in memory?
  • Why does stability matter? Give a case where it changes the result.
  • How do you stop quicksort degrading to O(n^2) on already-sorted input?

Can you solve this LeetCode-style problem related to arrays?

medium
Coding / Algorithms

Can you solve this LeetCode-style problem related to arrays?

Approach
  1. Clarify the input before coding: is it sorted, can it hold negatives or duplicates, how large is it, can I modify it in place, and do I return indices or values. Then state the brute force and its complexity.
  2. Use a hash map for complement or count lookups (two-sum in O(n) time and O(n) space), and prefix sums with a map of prefix-sum counts to count subarrays summing to k, which also works with negative numbers.
  3. Use two pointers on sorted arrays (pair sums, in-place dedupe, merging) and a sliding window for the longest or shortest contiguous subarray under a constraint. Note that a sum-based window is only valid when all elements are non-negative.
  4. For maximum subarray sum use Kadane's algorithm: cur = max(x, cur + x), best = max(best, cur). Initialise both from the first element so an all-negative array is handled. O(n) time, O(1) space.
  5. Before calling it done, check edge cases: empty array, one element, all duplicates, and integer overflow on sums in Java or C#. Walk through a small example by hand.
Follow-up
  • Can you do it with O(1) extra space?
  • What changes if the array arrives as a stream you cannot store?
  • Why does the sliding-window approach break when the array contains negative numbers?

The plan follows the reported question types in order: projects and languages, coding, debugging, APIs and security, data and SQL, design and decisions, then behavioral stories and a full mock. Each day ends with something you can reread before the interview.

Small steps. Visible outcomes.0 / 7 completed
ONE WEEK · YOUR PACE

Prepare, practise & reflect

One practical outcome each day. Spend longer where you need it.

0 / 7 done
01Resume inventory and language fluency
  • List every resume project with its purpose, your role, languages, framework, database and one real bug, then cut or prepare anything you could not discuss in detail.
  • Write a spoken answer about the programming language you know best and why, including two situations where you would pick something else.
  • Pick your best complex project and write its story: problem, architecture, a decision you made, what went wrong and what you would change.

Deliverable: A one-page project inventory, a short language answer, and a written story for your most complex project.

Practice prompt ↗Practice prompt ↗
02Coding: linked list, sorting and arrays
  • Reverse a singly linked list iteratively, then recursively, and note time and space for each; test with empty, one-node and two-node lists.
  • Implement merge sort and quicksort from scratch, then write a short comparison covering stability, memory, worst case and nearly-sorted data.
  • Solve three array problems with a hash map or two-pointer technique, stating the brute force first and then the improvement.

Deliverable: Working code for list reversal and two sorts, a one-paragraph sort-choice explanation, and three solved array problems with complexity notes.

Practice prompt ↗Practice prompt ↗Practice prompt ↗
03Debugging production issues and memory leaks
  • Write your debugging sequence for a production issue: symptom, recent changes, logs and metrics, reproduction, hypothesis, fix, verification.
  • For your main language, list the tools for finding a memory leak (heap dumps, profilers or allocation tracking) and the pattern for diffing two snapshots.
  • Describe three common causes of leaks, such as unbounded caches, listeners never removed, and growing static collections, and how you would confirm each.

Deliverable: A one-page debugging checklist plus a spoken answer to the production-issue question.

Practice prompt ↗
04API development, integration and application security
  • Describe an API you built or consumed: contract, authentication, error handling, retries, versioning, and what happened when the other side failed.
  • Write a security checklist for a web application: input validation, parameterised queries, authentication and session handling, authorisation checks, secrets management and dependency updates.
  • Explain how you would make an update call safe to retry, using an idempotency key, and say what the caller sees on timeout.

Deliverable: A written API-experience answer and a security checklist you can speak from.

Practice prompt ↗Practice prompt ↗
05Data: SQL, MongoDB operators and dataset analysis
  • Work through both SQL practice questions in this guide (joins that fan out, and gaps found with window functions), checking row counts after each join.
  • Build a small claims-like collection (claim id, status, amount, adjusters, an array of notes) and write ten queries with $gt, $in, $ne, $and, $or and $exists. Include $elemMatch versus dotted conditions on an array: dotted conditions can each match a different element, $elemMatch needs one element to satisfy all of them.
  • Write an aggregation on the same collection with $match, $group and $sort, and one $lookup into a second collection; compare each query to its SQL equivalent.
  • Write the steps you would take with an unfamiliar dataset: schema and types, missing values, duplicates, distributions, outliers, a question to answer, and a chart or table that answers it.

Deliverable: Solved SQL practice questions, a sheet of ten MongoDB queries and one aggregation with SQL equivalents, and a dataset-analysis checklist.

Practice prompt ↗Practice prompt ↗Practice prompt ↗
06Design a claims feature and explain a technical decision
  • Outline a feature for a claims management system: users, requirements, claim states and transitions, data model, API, notifications, audit trail and failure handling.
  • Add the non-functional pieces: access control for sensitive records, retries without duplicate updates, and how you would test and roll out the feature in stages.
  • Write a decision story from your own history using a structure of options, criteria, evidence, the choice, and what happened afterwards.

Deliverable: A one-page feature design with an API sketch and a written decision story.

Practice prompt ↗Practice prompt ↗
07Behavioral stories and a full mock
  • Write STAR notes for the five reported behavioral prompts, each with one specific decision of yours and one measurable result.
  • Say each answer aloud, recording it, and cut anything that is team narration without your own action.
  • Run a full mock: a resume walkthrough, one coding problem, one debugging question and two behavioral prompts, then list the three weakest moments and fix them.

Deliverable: Five STAR outlines, a recording of the spoken answers, and a three-item fix list from the mock.

Practice prompt ↗Practice prompt ↗Practice prompt ↗Practice prompt ↗Practice prompt ↗

Expand any day for tasks and deliverables. Your progress is saved on this device.

Candidates report five behavioral questions: a hard situation you handled, how you prioritise across projects, working with a difficult colleague, what motivates you, and how you take feedback. Reports also say the Technical Interviews may include behavioral assessments. For a Software Engineer, strong stories are about engineering work, such as an incident, a deadline clash or a code review, and show your own decision and its result.

Tell me about a time you faced a significant challenge at work. How did you handle it?

medium
Behavioral / Leadership

Tell me about a time you faced a significant challenge at work. How did you handle it?

Approach
  1. Choose a challenge that was technical or delivery-related, such as a production incident, a stalled migration or a deadline that moved, and one where you made the key decision rather than observed it.
  2. Open with two sentences of situation and stakes, then spend most of the answer on what you considered, what you chose, and what you ruled out.
  3. Use first-person verbs: I diagnosed, I put an alternative to the team, I wrote the rollback plan. Say plainly which parts belonged to others.
  4. Close with a measurable result (error rate, processing time, tickets closed, delivery date kept) and one thing you would change next time.
  5. The mistake that sinks it is a story with no obstacle, a team-wide 'we' with no individual choice, or an ending that stops at 'it worked out'.
Follow-up
  • What would you do differently if the same situation came up again?
  • How did you know your fix, rather than something else, produced the improvement?
  • Who disagreed with your approach, and how was that settled?

How do you prioritize tasks when working on multiple projects?

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Behavioral / Leadership

How do you prioritize tasks when working on multiple projects?

Approach
  1. Give the method first in one sentence: I rank by impact and deadline, check what blocks others, and then confirm the order with whoever depends on the work.
  2. Anchor it in a real week where two commitments collided, for example a feature deadline against a production bug, and name both items.
  3. Show the trade-off: what you deferred, how you told the product manager or teammate, and what you offered in exchange (smaller scope, a later date, a handover).
  4. Mention the tools you used to keep the order visible, such as a ticket board or a written daily list, and how you re-ranked when something urgent arrived.
  5. Avoid answers that say you simply work longer hours or that everything gets done; the answer must include something that was consciously postponed.
Follow-up
  • What do you do when two stakeholders each insist their task comes first?
  • Tell me about a time you got the order wrong and what it cost.
  • How do you protect time for code review and testing when deadlines tighten?

Describe a situation where you had to collaborate with a difficult team member.

medium
Behavioral / Leadership

Describe a situation where you had to collaborate with a difficult team member.

Approach
  1. Describe the friction by observable behaviour (late reviews, dismissing suggestions, changing requirements without telling anyone), not by labelling the person.
  2. Show that you went to the person first, privately, and asked about their constraints before pushing your own view.
  3. Describe a concrete working agreement you reached, such as review turnaround, who owns which module, or a design decision recorded in writing, and note that you brought in a lead only after direct conversation had failed.
  4. State the result for the work: delivered on time, fewer review rounds, a cleaner interface between your two parts.
  5. The mistake is a story that casts you as the hero and the colleague as the villain; admit what you misread or adjusted on your side.
Follow-up
  • What did you learn about your own working style from that situation?
  • What would you have done if the conversation had not improved things?
  • How do you keep a working relationship going with someone you disagree with technically?

What motivates you to succeed in your role as a Software Engineer?

medium
Behavioral / Leadership

What motivates you to succeed in your role as a Software Engineer?

Approach
  1. Name one or two real motivators and prove each with a past example: for instance, the satisfaction of tracing an obscure bug to its cause, or shipping something that other people then relied on.
  2. Link the motivator to behaviour a team can observe: you volunteer for the hard bug, you write the test that proves the fix, you follow a release through to production.
  3. Tie it to the work candidates describe for the role, in your own terms: software that moves records through a business process, integrations between systems, and code that other engineers review.
  4. Be concrete about what keeps you going when the work is dull, such as an on-call fix or a refactor, and how you handle it.
  5. The mistake is a generic 'I love coding' or a pay-only answer; an answer with no story behind it is indistinguishable from a rehearsed line.
Follow-up
  • Tell me about a task that did not motivate you and how you got it done anyway.
  • What kind of work drains you, and how do you manage it?
  • How has what motivates you changed since your first role or project?

How do you handle feedback and criticism?

medium
Behavioral / Leadership

How do you handle feedback and criticism?

Approach
  1. Pick one specific piece of feedback, ideally from a code review or design review, that you initially disagreed with or found uncomfortable.
  2. Show the sequence: you listened, asked a clarifying question, checked the claim against evidence (a benchmark, a test, the style guide), then acted on it.
  3. Describe the behaviour change that lasted, such as adding tests before opening a pull request or writing shorter, single-purpose commits, and how you confirmed it held.
  4. Add the other direction briefly: how you give feedback to a peer, with a specific example, a reason and a suggestion.
  5. The mistake is claiming you never receive criticism, defending yourself in the story, or choosing a trivial piece of feedback with no consequence.
Follow-up
  • Tell me about feedback you received that you decided not to follow, and why.
  • How do you respond when feedback comes in public, such as a review comment on your pull request?
  • How would you give hard feedback to a teammate who is senior to you?
  • 01

    Tell me about a time you faced a significant challenge at work. How did you handle it?

  • 02

    How do you prioritize tasks when working on multiple projects?

  • 03

    Describe a situation where you had to collaborate with a difficult team member.

  • 04

    What motivates you to succeed in your role as a Software Engineer?

  • 05

    How do you handle feedback and criticism?

PracHub preparation framework ↗
What is the interview difficulty level?

Reports put the difficulty at moderate. The reported coding questions are standard: reverse a linked list, implement and justify a sorting algorithm, and an array problem. The harder part is breadth, because you also face API, security, debugging, database and design questions, so spread preparation across all of them.

AIG Claims Software Engineer candidate reports ↗
How many rounds are there and how long does the process take?

Candidates report two stages: an Initial Screening with a recruiter, then one or more Technical Interviews, spread over roughly 2-4 weeks. Reports also say the full path from screening to offer can run longer depending on scheduling, so ask the recruiter for the exact sequence once you are in the process.

AIG Claims Software Engineer candidate reports ↗
Which programming languages and technologies should I prepare?

The requirements candidates describe name Java, C# and Python as examples of the one language you should know well, plus web frameworks and a strong grounding in databases and SQL. AWS or Azure, reporting tools, Agile and DevOps are listed as nice-to-have. Candidates also mention MongoDB query operators as a topic, so practise a few queries there as well as in SQL.

AIG Claims Software Engineer candidate reports ↗
What topics do candidates say come up in the technical rounds?

Reported topics include discussion of your own projects, debugging a production issue (memory leaks in particular), questions on the languages you list, MongoDB query operators, and questions driven by your resume. Reported questions also cover application security, API development and integration, a claims-feature design, analysing a dataset, and a major technical decision.

AIG Claims Software Engineer candidate reports ↗
Do I need insurance or claims domain knowledge?

Reports list domain knowledge of insurance under role-related knowledge. Read enough to describe what a claim goes through, from intake to resolution, so your design answers use sensible states, records and audit needs. Do not claim specifics about the employer's own systems.

PracHub Software Engineer practice ↗
How should I prepare for resume-driven and project questions?

Treat every line of your resume as a possible question. For each project, be able to describe the architecture, your own contribution, the data model, one bug you diagnosed and one trade-off. Practise saying it aloud, and remove anything you cannot discuss with detail.

AIG Claims Software Engineer candidate reports ↗
Is remote or hybrid work discussed?

Candidates report that flexible arrangements exist but that policies vary by team. Ask the recruiter during the Initial Screening what applies to the team you are interviewing for, and confirm it in writing.

PracHub Software Engineer practice ↗
Sources & methodology 3 sources ↗

No official company page is cited. Rounds and questions come from candidate reports and PracHub editorial material; each source shows the date it was read.