A Software Engineer at highlevel plays a pivotal role in maintaining and scaling the robust infrastructure that supports a vast ecosystem of marketing and business automation tools. You are not just writing code; you are building the backbone of a platform that empowers thousands of businesses to manage their operations, customer relationships, and workflows. The work is characterized by high-concurrency challenges, complex data integrations, and the need for reliable, high-performance systems.
This role is critical because highlevel operates at a scale where efficiency is paramount. You will likely contribute to core product features, backend API development, or frontend user experiences that require a deep understanding of modern web stacks. Whether you are optimizing database queries for millions of records or designing responsive interfaces, your work directly impacts user satisfaction and the company's ability to support its massive, rapidly growing user base.
Initial Screening
reportedBefore anything technical happens, someone has to decide which rung of the ladder your loop is calibrated to, and that decision sets the bar for every round after it. It comes from how you describe scope, not from your title, because titles do not convert cleanly between companies. The weak version of the answer is team size and years. The strong version names the largest change you shipped where nobody reviewed the design, what would have broken if you had been wrong, and what you were paged for. Get the level said out loud on this call, because the range and the loop both follow from it.
What to demonstrate
- Whether the scope in your own account maps onto a level the team actually has an opening at, so a mismatch ends the process cheaply rather than after four interviewers have spent a day
- Whether your title needs re-mapping: the same word describes very different amounts of independent decision-making at a twenty-person company and a ten-thousand-person one
- Whether your compensation expectation can be filled at that level in the structure the role pays in, which is why the number gets asked for before any engineer is scheduled
How to prepare
- Write down two changes from the last two years: the largest one you designed with nobody reviewing the design, and the largest one where someone more senior did. Lead with the first when scope comes up, and be ready to say which parts of the second were yours
- Ask which level the loop is calibrated to and what changes at the level above it, then plan your weeks from that answer rather than from the posting
- Settle a total-compensation range beforehand with the split named, base against bonus against equity and its vesting period, so a question about numbers gets a number instead of the word market
Hands-on Coding
reportedThe same problem is scored by two different mechanisms depending on the format, and preparing for one does not cover the other. With a person watching, partial progress is visible and a hint is a correction you can absorb; silence is the expensive failure, because nobody can read a half-written function. With an automated grader there is no partial credit for what you were about to do, nobody to ask, and the worked examples in the prompt are the entire specification. Read them as a contract, down to whether an empty result should be an empty list or no output at all.
What to demonstrate
- In a live session, whether your commentary tracks what your hands are doing, and whether a hint redirects you or gets defended against
- In an automated one, whether you cover the cases the examples do not show, since the hidden cases are where the score moves
- Whether you manage the clock on purpose: abandoning an approach that is not converging while there is still time to write something simpler that finishes
How to prepare
- Have someone hand you a problem and feed you one deliberately wrong hint. Practise testing it against a concrete case instead of accepting or rejecting it on authority.
- Do one timed run a week in a plain browser editor with autocomplete, linting and your own snippets switched off, which is closer to what these environments give you
- For the automated format, write the harness before the solution: a main that feeds the worked examples plus an empty and a single-element case and prints expected against actual, so a wrong submission is caught by you first
Architectural Discussions
reportedYou cannot drill a format you do not know, so put the preparation into material that travels. Three pieces of your own work, each rehearsed until you can take a follow-up you did not anticipate, will carry a conversation or a code walkthrough equally well. Specificity is what separates that from filler. A number needs its definition before it means anything: a p99 is over some window and measured at some hop, and a server-side figure excludes the queueing and network time a client would see. The number you cannot qualify is the one to leave out.
What to demonstrate
- Whether your examples carry detail only someone who did the work would hold, such as what the binding constraint actually was, which alternative you rejected and why it was worse, and what you measured on each side of the change
- Whether a number survives one follow-up, meaning you can say what it was measured over and whether it moved because of your change or merely alongside it
- Whether a failure is described with the specific change that followed it, rather than a lesson stated in general terms
- Whether your part in a team effort is stated accurately, including what other people did
How to prepare
- Write a page on each of three projects covering the constraint, the option you rejected, the measurement before and after, and what went wrong. Cut any line you cannot take a follow-up on, since you are writing the parts you will be pressed on rather than a summary.
- Recover the real figures while you still have access: request volume, data size, latency with its percentile and window, team size, timeline. Note where each came from, whether a dashboard, a design document or memory, and mark the estimates so you can say which they are out loud.
- Take your weakest project story to someone who works in a different area and have them ask why four times in succession. The point where you run out of answer is the part to go and re-read before the round.
Take-home Assignment
reportedNobody is in the room when this is read, so the submission stands in for what an ordinary pull request from you would cost to review. That makes navigability the first thing being judged. A reader should reach the code that does the actual work within a minute of cloning, without tracing three layers of indirection to get there. What most separates a strong submission from a weak one is separation itself: the logic that implements the prompt kept apart from file reading, argument parsing and printing, so each piece can be read, and tested, on its own.
What to demonstrate
- Whether the entry point makes the shape of the program obvious: what is read, what is computed, what is written, in that order
- Whether the core logic can be called without touching the filesystem, a socket or stdin, since that is what makes it testable at all
- Whether names hold up on a second reading; a function called parse that also writes, or a total that means something different from the README, costs the reader more than a longer name would have
- Whether the commit history reads as a sequence of steps someone could follow, rather than one commit containing everything
How to prepare
- Clone your own finished submission into an empty directory and read it in the order a stranger would, README then entry point then downward, noting every place you rely on something the code never told you, and fix those places
- Take an exercise you have already solved and restructure it so the module holding the rules imports no file, CLI or network library, leaving input parsing and output as a thin shell around it
- Build the history while you work, committing at points where the tests pass, so the log shows the order you actually solved the problem in
Live Coding Rounds
reportedWhat this round decides is narrow: whether you can produce code that runs and is correct on inputs nobody showed you. An elegant solution that does not compile scores below a plain one that does, so write a correct brute force first, say out loud that you know its cost, and improve it with the working version still on screen. What separates strong answers is who finds the broken case. Trace your own code against an empty input, a single element, and duplicate keys before you say you are finished, because being told is far more expensive than noticing.
What to demonstrate
- Whether degenerate inputs get checked without being asked for: an empty collection, one element, every element equal, and the extreme value the input type allows
- Whether the complexity you state matches the code you actually wrote, including a sort or a copy sitting inside a loop
- Whether the finished answer is verified against the worked examples before you call it done, rather than assumed correct because the code reads correctly
How to prepare
- Take five problems you have already solved and, without running anything, write down what each returns for empty input, a single element, and all-duplicates. Then run them and count how many you predicted wrong.
- Drill the brute force as its own skill: on ten problems, write only the obviously-correct slow version and time how long it takes to get it passing. If that is more than a few minutes, that is what to practise, not the optimal version.
- Add a fixed last step before you submit anything, reading only the loop bounds and the initial value of each accumulator, which is where most off-by-one errors live
Final Team-fit Discussions
reportedCoding rounds mostly set a floor. They decide whether you clear the bar, not where you land on the ladder. Level tends to come out of the design discussion and the ownership stories, so the question worth auditing beforehand is whether the scope you describe matches the scope of the job. Work that stops at your own service, or a story whose hard part was writing the code rather than getting several people to agree on an interface, reads a level below where you think you are interviewing, and that gap is usually resolved downwards.
What to demonstrate
- Whether the largest thing you describe owning ran end to end — the decision, the migration path, the rollout, and what you did when it went wrong — or stopped at the change you merged
- Whether design answers include what you would not build, what you would defer, and what you would measure before committing, rather than only what the boxes are
- Whether a disagreement in a story was settled with something checkable — a benchmark, a prototype, a written proposal — instead of by seniority or by waiting it out
- Whether you can say which calls you made alone and which you escalated, and why the line sat where it did
How to prepare
- Write your largest piece of owned work as a timeline of decisions — who decided what, when, and what you did when the plan broke — then delete every sentence whose subject is "we" and see how much survives
- Take one system you know well and drill the migration answer: how old and new paths run side by side under live traffic, how you compare their outputs, what the rollback is once writes are going to both, and which step you would not automate
- Map each line of the ladder in the job posting to a specific thing you have done, find the line you cannot support, and prepare the closest evidence you have plus an honest account of the gap
PracHub editorial advice for the preparation topics above.
Serialising a tenant's writes through select ... for update on a single counter row
It is the first change that makes a counter correct, and it caps that tenant's write throughput at roughly one divided by the lock hold time. A transaction that takes the lock, makes a network call and then commits holds it for the entire round trip: at 2 ms that is about 500 writes per second for the whole tenant, and the largest tenants are exactly the ones that exceed it. The damage then spreads, because every waiter holds a database connection while it queues, so one hot tenant drains the shared pool and the symptom presents as a site-wide latency incident rather than as a lock problem. The repairs are to shrink the critical section to a single statement, to shard the counter into per-(tenant, hour) or per-(tenant, bucket) rows and sum on read, or to batch in memory and flush periodically while accepting the bounded loss that batching implies.
Checking a quota with a select and then writing
Under read-committed isolation, two concurrent transactions both observe a count below the limit and both insert, so the limit is exceeded by exactly the concurrency. Repeatable read does not rescue it either: it provides a stable snapshot, and this is write skew, which snapshot isolation permits by design. The options are serialisable isolation, which detects the conflict and aborts one transaction with a serialisation failure and therefore obliges the caller to retry; a single statement with the predicate inside the write; or a constraint that makes the surplus insert fail outright. The reason this pattern survives review is that it is correct in every test that runs one request at a time.
Assuming the input fits in memory
Ask how large the input is in bytes before committing to an in-memory algorithm; beyond that point the options are a single streaming pass, an external sort with bounded buffers, or a sketch that trades exactness for constant memory. An algorithm that assumes random access to the whole input is a different algorithm from one that sees each element once.
Optimising an axis nobody named
Ask which resource is actually scarce here: wall-clock latency, throughput, memory footprint, cost per request, or engineering time. Shaving a constant factor off an in-memory step is wasted effort when the same function makes a blocking remote call inside the loop.
Choose a category, try a prompt, then open its approach, worked solution or follow-up when you need it.
Hold a tenant to a trailing sixty-second request limit
The gateway must hold each tenant to R requests in any trailing 60 seconds, in aggregate across three regions and every pod, within a budget of under 10 ms added p99. Peak is 30,000 requests/second across 200,000 active tenants, and traffic is heavily skewed toward a handful of them. Give an exact single-process algorithm with its amortised per-request cost and its memory per tenant, then a bounded-memory approximation and the worst-case overshoot it actually admits. Say what the distributed version does when the counter store is unreachable.
Approach
- Exact, single process: a per-tenant deque of request timestamps. On arrival, pop from the front while
front <= now - 60s, then admit if the remaining length is below R and push. Each timestamp is pushed once and popped once, so the cost is O(1) amortised. The O(R) version is the one that re-filters the whole deque on every request. - Quote the memory. R = 1,000 across 200,000 active tenants is up to 2 x 10^8 timestamps at 8 bytes, about 1.6 GB, and that is the worst case rather than the mean, because the long tail of small tenants holds almost nothing. Skew helps you here and hurts you in the sharding decision.
- Bounded alternative, with its real bound stated: a fixed 60-second counter is O(1) memory but admits close to 2R across a 60-second span straddling a boundary. The weighted two-bucket estimate,
prev * (60 - elapsed)/60 + cur, is better on smooth traffic but assumes the previous window's arrivals were uniform; an adversary packing them at the end of that window is undercounted and can still approach 2R. Say that rather than calling it exact. - Token bucket is the usual gateway answer and a different contract: O(1) state per tenant (
tokens,last_refill), a sustained rate, and a deliberate burst allowance equal to the bucket size. Choose it when a burst is acceptable and the log when the limit is contractual. - Distributed: the limit is per tenant in aggregate, so a local bucket of R/N per pod is wrong in both directions under skew. A tenant landing on one pod is throttled at R/N, and a tenant spread evenly across pods exceeds R. The shared check must be a single atomic round trip, one script or one increment-and-compare, never read-then-write, and it must fit inside the 10 ms p99 budget.
- Decide the unavailable case in advance and write it down. Failing open keeps the product up and lets a tenant exceed its limit for the duration; failing closed converts a counter-store outage into a full outage. Most gateways fail open on rate limits and closed on authorisation, and those are two separate decisions made separately.
Follow-up
- One tenant sends 40% of all traffic. What does that do to a single counter key, and what do you shard on instead?
- Quotas rather than rate limits: the check is
select used; if used < limit then insert. Name the isolation level that still permits the overshoot, and the two fixes. - How do you return an accurate
Retry-Afterfrom the exact algorithm without a second scan?
Seal an hour under late data with bounded memory
Metering ingest reads 256 partitions at 10,000 to 40,000 events/second. Events carry occurred_at and ingested_at, and during a producer replay the gap between them is hours. Seal each UTC hour once no more than 50 parts per million of that hour's eventual quantity can still arrive, using memory that does not grow with the size of the replay. Define the watermark, the lateness parameter and how you measure it, the structure holding open hours, and the write that performs the seal. State what an idle partition does to your watermark.
Approach
- Two clocks, two jobs. Bucket by
occurred_at, because that is the hour the customer is billed for, and advance the watermark oningested_at, because that is what the fold has consumed and whatsource_max_ingested_atrecords. Conflating them is what makes late data invisible. - The global watermark is the min over partitions of each partition's committed
ingested_at, not the max: the fold is trustworthy only as far as the slowest partition. The consequence is that one idle partition pins the watermark forever and nothing seals, so an idle partition must promote its watermark to wall clock after a stated idle timeout, and that timeout becomes a correctness parameter, because a partition that is slow rather than idle gets sealed past. - Choose the lateness L from the measured distribution of
ingested_at - occurred_at, weighted by quantity rather than by event count. The target is 50 ppm of the hour's quantity, and a replay is rare in events while carrying disproportionate mass, so an event-weighted quantile picks an L that is comfortably wrong at exactly the moment it matters. - Measure that quantile in bounded memory. A Greenwald-Khanna summary gives epsilon-approximate quantiles in O((1/epsilon) log(epsilon n)) space; a t-digest costs more per merge but has relative error that tightens at the tails, which is the half of the distribution you are reading at p99.99. Keep a separate summary per tenant class, because one tenant's batch importer is not the population.
- Hold open hours in a min-heap keyed by
hour_start. When the watermark advances, pop every hour withhour_end + L < Wand seal it: O(log H_open) per advance and O(1) amortised per event to touch its bucket. Memory is open hours multiplied by distinct(tenant, workspace, sku)keys, so cap the number of simultaneously open hours and spill the oldest intousage_rollup_hourlyasstatus='open'with arevisionbump. While an hour is open the row is upsertable, so the store is your overflow. - The seal itself is a conditional write:
update ... set status='sealed', sealed_at=now() where status='open' returning .... Two sealers race on every restart, and the loser must see zero rows and stop rather than write a second value. After the seal, an event for that hour is not an upsert but an adjustment, andsource_max_ingested_atis what proves it arrived afterwards.
Worked solution 40 min
- Replay a day of events with a synthetic lateness distribution: 99.9% under two minutes, plus a 0.05% tail at four to six hours that carries 3% of total quantity.
- Compute the p99.99 lateness two ways, event-weighted and quantity-weighted, and put the two numbers side by side.
- Implement the min-heap of open hours with the watermark as the min over 256 partitions, then stall one partition for 20 minutes and observe what seals.
- Set the idle-partition timeout to 60 seconds, repeat the stall, and measure how much quantity arrives after the seal.
- Attempt the seal from two workers at once and confirm the conditional update lets exactly one through.
Follow-up
- A replay starts during the sealing window for a period you are about to close. What do you do, and what is the customer-visible consequence of each option?
- Your measured quantity-weighted p99.99 lateness is six hours and the invoice must be issued at 02:00 UTC on the first. How do you reconcile those two numbers?
- How would you detect that L has drifted before it costs you an hour's quantity?
Locate a billing reconciliation gap without rescanning ninety million events
A tenant's sealed invoice total is 0.4% below the sum of its raw usage_event rows for the period. That tenant has 90 million events over 30 days in a table partitioned daily on ingested_at, and its rollups carry source_max_ingested_at, revision and sealed_at. Recomputing all 30 days from raw is correct, and you are not going to do it. Give the procedure that locates the divergent (workspace, sku, hour) cell, the cost of each probe, and the one query you run before any of it.
Approach
- Run the free query first. Sum raw quantity for the period restricted to
ingested_at <= source_max_ingested_atof the sealed rollups, and compare that against the unrestricted sum. The rollup stores the watermark precisely so this can be answered without a scan. If the whole 0.4% sits above the watermark, nothing is broken: it is late data, it becomes an adjustment line, and the investigation ends in one query. - Only if the gap survives that test do you bisect, and you bisect by dimension rather than by rows. Compare 30 per-day totals, then inside the offending day compare the 6 SKUs, then the workspaces, then the 24 hours. That is roughly 30 + 6 + W + 24 grouped probes, each an indexed range scan over one daily partition for one tenant, against O(N) per attempt for the naive re-fold.
- Quantify why naive is not merely slow but unusable mid-incident: at a generous 200,000 rows/second sequential, 90 million rows is about 7.5 minutes per attempt, you will want ten attempts, and every one competes for I/O on the same partitions live ingest is writing. The diagnostic worsens the backlog it is diagnosing.
- Before fetching each comparison, state what it would look like under each hypothesis. Two adjacent hours off by equal and opposite amounts is
occurred_atversusingested_atbucketing. A whole day offset by exactly N hours is a timezone applied at the wrong layer. A gap confined to one SKU in one workspace is an environment filter. The same(tenant_id, idempotency_key)present in twoingested_daypartitions is the dedup horizon losing a retry that crossed midnight. - Make the next bisection cheap by storing the aggregate you keep recomputing. A per-
(tenant_id, ingested_day)count and quantity checksum turns step two from thirty probes into one read, and it is the same number the reconciliation job already produces. - Whatever you find, the sealed period does not change value. The correction is an adjustment line pointing at the line it reverses, carrying its own
source_rollup_watermark, because the original invoice is the evidence of what the customer was charged.
Follow-up
- The gap is 0.4% in one direction on one day and 0.4% the other way the next day. What does that shape rule in, and what does it rule out?
- How do you distinguish a duplicate from a restatement, given
revisionandrecomputed_aton the rollup? - Ingest is still running while you investigate. What makes your two numbers comparable at all?
Model credential revocation so history survives the delete
tenant_api_key stores key_id, tenant_id, workspace_id, name, key_prefix, secret_hash, scopes text[], status (active, revoked, expired, compromised), auth_version, created_at, expires_at, last_used_at, revoked_at, revoked_reason. Rotation inserts a new row and revocation never deletes, because an incident review asks which credential served a request last quarter. Write the constraints that enforce: a label is unique only among a tenant's live keys, revoked_at and status can never disagree, and scopes is never empty. Then write the authentication lookup predicate, and name one column in this table that must stay out of it.
Approach
- Reach for a partial unique index rather than a plain UNIQUE:
create unique index on tenant_api_key (tenant_id, name) where revoked_at is null. Any number of revoked rows may share a label, the live namespace stays unique per tenant, and the revoked majority is not in the index at all, so it stays small on a table that only grows. - Tie the nullable timestamp to the enum so the two cannot drift:
check ((revoked_at is not null) = (status in ('revoked','compromised')))andcheck ((revoked_at is null) = (revoked_reason is null)). A revocation that records no reason is the one an incident review cannot use. - Write the emptiness check as
check (cardinality(scopes) > 0), notarray_length(scopes, 1) > 0. array_length returns NULL for an empty array, a CHECK constraint passes when its expression is NULL, so the array_length version accepts exactly the value it was written to reject. - Make the lookup a single index probe with every liveness condition inside it:
where secret_hash = $1 and revoked_at is null and (expires_at is null or expires_at > now()) and auth_version = $2, backed by a unique index on secret_hash. Nothing is filtered in application code, so there is no path that forgets a clause. - Keep last_used_at out of that predicate. It is written asynchronously and is allowed to lag by a minute, so it is a usage signal; feeding it into an authorisation decision makes the decision depend on a write that may be late, batched away or lost.
- Flag the modelling smell while you are here:
expiredis derivable fromexpires_at < now(), so storing it as a status obliges a job to keep it true and guarantees the column is wrong between the expiry instant and that job's next run. Derive it in the predicate; keep the stored status for states that are decisions rather than clock readings.
Follow-up
- Rotation issues a replacement while the old key stays live for a 30-day overlap. What does the uniqueness rule become, and what does the UI show to tell two same-named keys apart?
- A password reset bumps the principal's auth_version. No row in this table changed. How does the next request fail, and what query counts how many keys that bump just killed?
- A key turns up in a public repository. Which columns let you find it, and what do you write to the row?
Explain why the metering dashboard scans every daily partition
usage_event is range-partitioned daily on ingested_at and holds tenant_id, workspace_id, environment, sku, quantity numeric(20,6), occurred_at and ingested_at. The only relevant index is on (occurred_at). A dashboard runs select sku, sum(quantity) from usage_event where tenant_id = $1 and date_trunc('hour', occurred_at) >= $2 and environment = 'production' group by sku, and EXPLAIN shows a sequential scan of every partition. Give each distinct reason, rewrite the predicate so an index can serve it, propose the index, and state the write cost its column order adds.
Approach
- Separate the three causes rather than blaming one. First,
date_trunc('hour', occurred_at)wraps the column, so the predicate is not sargable against a btree on the bare column. Second, pruning keys off ingested_at while the query constrains occurred_at, so no partition can be excluded. Third, even made sargable, (occurred_at) is not tenant-leading, so for one tenant among thousands the scan reads the whole time range and discards nearly all of it. - Rewrite the bound carefully, because the obvious rewrite is only conditionally equivalent.
date_trunc('hour', x) >= $2equalsx >= $2only when $2 is already hour-aligned; for an arbitrary $2 it meansx >= date_trunc('hour', $2) + interval '1 hour'. Normalise the parameter in the caller and leave the column bare. - Restore pruning with a second, redundant predicate on the partition key:
ingested_at >= $2 - interval '<late-data horizon>'. State both sides of it. It prunes to a handful of partitions, and it silently omits any event whose ingest lagged past that horizon, which is precisely what a producer replay produces. Either document the horizon as a stated bound, or partition on occurred_at and move the problem into the dedup window instead. - Propose
(tenant_id, occurred_at) include (sku, quantity)per partition. A partial indexwhere environment = 'production'mostly saves size rather than selectivity, since production dominates the three environments; take it if non-production is a meaningful share and skip it otherwise. - Price the write path honestly. At roughly 250M rows/day each extra index is another insert plus WAL per row, and a tenant-leading key scatters inserts across one hot leaf per active tenant instead of appending to a single rightmost leaf, so page dirtying and random I/O both rise. An INCLUDE payload widens every leaf entry and enlarges the index accordingly.
- Add the index-only-scan caveat before someone reports it as a regression: on a freshly appended table the visibility map is not yet set for recent pages, so the INCLUDE columns still cost heap fetches until autovacuum has been through, and the newest hour is exactly the data the dashboard reads.
Worked solution 30 min
- Build 30 daily partitions with skewed tenants, one holding about 40% of the rows, then ANALYZE.
- Run
explain (analyze, buffers)on the original query and record how many partitions were scanned and the rows removed by filter. - Apply the rewritten predicate and the index, re-run, and confirm the plan lists only the partitions inside the ingested_at bound.
- Re-run with $2 set to a non-hour-aligned timestamp and confirm the rewritten and original predicates return identical rows.
- Insert an event with ingested_at six hours past occurred_at and check whether the pruning predicate excludes it.
Follow-up
- CREATE INDEX CONCURRENTLY is not supported on a partitioned parent. Give the sequence that gets this index onto 400 existing partitions without blocking ingest.
- One tenant holds 200 times the median row count and the dashboard still times out for them with the index in place. What changes?
- Should this read hit
usage_rollup_hourlyinstead? State what that costs in freshness and what the watermark lets you promise.
Design a machine-readable error contract for the gateway
The edge gateway serves roughly 30k requests/second to SDKs and CI pipelines that retry automatically. Today every failure returns 500 with a prose message that clients string-match on. Design the error contract: the response body fields, and the status code for a malformed body, a revoked credential, a scope the credential lacks, a row belonging to another tenant, a reused idempotency key sent with a different body, an exceeded rate limit, and an unreachable dependency. For each, state whether the client may retry and on what schedule. Deliverable: the envelope schema plus the status-to-retry table.
Approach
- Split the envelope by audience: a stable
codestring for programs, amessagedocumented as human-only and free to change, arequest_idthat joins to gateway logs, and adetailsarray for per-field problems. The code list is an enum that only ever grows. - Assign status by who has to change something: 400/422 for the caller's bytes, 401 for a credential that no longer authenticates, 403 for a scope or entitlement, 404 rather than 403 for a row in another tenant because 403 confirms the identifier exists, 409 for an idempotency conflict, 429 for a limit, 503 for a dependency.
- Derive retryability from the method and the idempotency key rather than from the status: a 5xx or a timeout is an unknown outcome, not a failure, so GET/PUT/DELETE may be retried under HTTP semantics and POST only when it carries an idempotency key.
- Put the schedule in the response: Retry-After on 429 and 503 overrides the client's own backoff; otherwise capped exponential backoff with full jitter, sleeping uniformly in [0, min(cap, base * 2^attempt)], bounded by a total attempt budget so retries expire before the caller's deadline.
- Write the negative rules into the published contract: clients must never parse
message, must tolerate unknowncodevalues by falling back to the status class, and a code's meaning is never redefined once shipped.
Worked solution 20 min
- Write the envelope as a JSON schema with four top-level fields and say which are guaranteed present on every error.
- Fill a seven-row table: condition, status, code string, retryable yes/no, and the schedule or the reason retrying cannot help.
- For each non-retryable row, write the one thing the caller must change (bytes, credential, plan, key) so nothing is marked non-retryable without a remedy.
- Add the unknown-outcome row for timeouts and 5xx separately from the other rows, and give it an action other than 'treat as failed'.
- Write two sentences of client guidance: honour Retry-After when present, apply full jitter otherwise, and stop at the attempt budget.
Follow-up
- A customer reports they retried a 500 from POST /v1/runs and ended up with two sandboxes billed. Whose bug is it, and what in your contract permits their reading?
- You need to add a new error code next quarter without a version bump. What did the v1 contract have to say for that to be non-breaking?
An idempotent create endpoint that returns a one-time secret
POST /v1/api-keys inserts a tenant_api_key row (tenant_id, workspace_id, name, key_prefix, secret_hash, scopes, status, auth_version, created_at, expires_at) and returns the plaintext secret exactly once, since only its SHA-256 is stored. Write volume is tens per second and clients retry on timeout. Design the idempotency mechanism: what the key is scoped by, where the record lives, its retention, what happens when the same key arrives with a different body, what happens when a retry arrives while the first request is still in flight, and what a replay returns for the secret.
Approach
- Scope the key by tenant, not globally: uniqueness is on (tenant_id, idempotency_key), or one tenant's key collides with another's and the second caller receives a stored response for a request it never sent. Store a fingerprint of the request alongside it - method, path and a hash of the canonicalised body - so a mismatch is detectable.
- Let the unique constraint decide the race instead of application logic. In the same transaction as the credential insert, run INSERT INTO idempotency_record (tenant_id, key, request_fingerprint, status) VALUES (...) ON CONFLICT DO NOTHING RETURNING id; no returned row means this is a replay, and the existing record is then read. A select-then-insert here loses to itself under concurrency in exactly the way this endpoint is meant to prevent.
- Write the three replay outcomes as a decision table rather than as prose: same fingerprint and completed returns the stored response; same fingerprint and still in flight returns 409 with Retry-After, without blocking and without executing; different fingerprint returns 422, because replaying a stored response for a mutated body would tell the caller a credential was created for parameters it never sent.
- Handle the secret as the part that makes this endpoint different from an ordinary idempotent create. The plaintext cannot be regenerated from secret_hash, so either the stored response holds it - making the idempotency record a secret at rest whose retention is now the secret's exposure window - or a replay returns the key metadata without the secret and the documentation says a lost response is resolved by listing keys and revoking the orphan. The second is the safer default precisely because credentials are listable and revocable.
- Set retention from the client's retry budget, not from a round number: the record must outlive the SDK's maximum total retry duration, so twenty-four hours is defensible if that budget is minutes. After expiry the key is reusable and a very late retry creates a second credential, which is acceptable here only because the object is listable and revocable, and would not be for an unlistable side effect. Expire with a scheduled delete on an index over created_at.
Follow-up
- Two requests with the same key arrive concurrently. Show the exact statements and say which one loses, and how it finds out.
- The client receives a timeout, retries, and gets 409 in-flight. What should the client library do next, and for how long?
- How does the design change if the created object is not listable - a one-off payout, say - so an orphan cannot be found afterwards?
Metering partition crash-loops and the sealing watermark freezes
One metering-ingest partition has stopped advancing. Lag grows linearly, the consumer restarts about every 40 seconds, and the same offset appears in every startup log while other partitions stay healthy. Events are committed in batches of a few thousand and the acknowledgement follows the commit. Sealing is six hours away and source_max_ingested_at for that partition's tenants is frozen. Give an ordered checklist, a containment action available within minutes, and the durable fix, saying what each does to exactly-once accounting.
Approach
- Distinguish a poison record from a capacity problem in one measurement: compare the offset and the exception across restarts. An identical pair every time is deterministic failure on one record, whereas a throughput problem still advances the offset between crashes.
- Read the record from a separate consumer group so the bytes can be inspected without perturbing the stuck consumer, then classify the defect: schema violation, a quantity failing the non-negative check, a null workspace, an unmappable SKU enum, or a payload past a size limit. That classification decides whether this is a producer bug or a missing consumer guard.
- Account for batch granularity before acting. With commits of a few thousand, one bad record fails thousands of good ones, so the blast radius is the batch. Halve the batch around the offset to isolate the record, or move to per-record error isolation so the radius becomes the record.
- Contain by diverting that record to a dead-letter store with its raw bytes and offset, then resume. This is safe here precisely because the acknowledgement follows the commit: the good records from the failed batch are re-consumed and absorbed by the uniqueness check on (tenant_id, idempotency_key) rather than counted twice.
- Make the fix durable with per-record error isolation, a bounded poison counter, and an alert on dead-letter rate rather than on lag alone, since lag only reveals this after the sealing margin has already been eaten.
- Check the horizon before replaying anything. The unique index lives on a daily-partitioned table and therefore includes the partition key, so it deduplicates within a day only; a replay landing on a later ingest day needs the separate dedup store or it double-counts into a tenant's bill.
Follow-up
- Move the acknowledgement before the commit and describe exactly what is lost and what is duplicated in each of the two crash windows.
- Sealing is in six hours and the partition will not drain in time. What do you seal on, and what does the invoice have to record so the difference is explainable later?
- A producer replays two weeks of events next month. Which part of your fix stops holding, and what is the dedup horizon you would actually configure?
Four days sample coding, design, fundamentals and the practical rounds at deliberately shallow depth, which is enough to surface the topics you did not know were in scope. That map, rather than a guess made on day one, decides where the last three days go.
Prepare, practise & reflect
One practical outcome each day. Spend longer where you need it.
0 / 7 done01Coding, one pass at shallow depth
- Solve one problem from each of six families, an array with two pointers, hash counting, binary search, a tree traversal, a graph traversal and one dynamic program, under a hard twenty-minute cap with no extensions, marking each finished, late, or stalled.
- For every stall, write the exact move you could not make rather than the subject, so the note reads could not turn the recurrence into a loop rather than bad at dynamic programming.
- Fix nothing today. The value of the pass is the unfixed record.
Deliverable: Six timed attempts marked finished, late or stalled, each stall carrying a named blocking move.
Practice prompt ↗Practice prompt ↗Worked solution ↗02Design, one pass at shallow depth
- Spend twenty minutes each on three different shapes, a read-heavy feed, a write-heavy ingest path, and something needing a transaction across two entities, stopping each at requirements, interface and data model.
- After each, write the first question you could not answer, which is usually a number you could not estimate or a failure mode you had no vocabulary for.
- Mark which of the three you would be most relieved not to be asked, and treat that as data rather than as a preference.
Deliverable: Three shallow designs, each with the first unanswerable question written at the bottom.
Practice prompt ↗Practice prompt ↗03Fundamentals and the practical rounds
- Answer eight short questions in writing at four minutes each, covering the material that fills the gaps between the big rounds: what happens between a URL and a rendered page, what an index costs on write, when a process is preferable to a thread, and what conditions a deadlock requires.
- Do one thirty-minute practical task of the kind a take-home compresses: read an unfamiliar two-hundred-line file and write what it does, what you would change, and the one thing you remain unsure of.
- Score every answer fluent, correct but slow, or absent, and keep the absent ones visible.
Deliverable: Eight scored short answers and one written reading of unfamiliar code.
Practice prompt ↗Practice prompt ↗04The rounds that are about you, and the map
- Deliver three behavioural answers aloud against a timer, a conflict, a failure you owned, and a decision made without enough information, marking any that ran past three minutes or contained no number.
- Assemble the map: every marked item from days one to three on a single page, sorted by how likely it is to appear in your loop rather than by how uncomfortable it felt.
- Choose exactly two areas for the remaining three days and write down what you are deliberately abandoning.
Deliverable: A one-page scored map of the whole surface area with two areas chosen and the rest explicitly abandoned.
Practice prompt ↗Practice prompt ↗Worked solution ↗05First chosen area, to the depth you skipped
- Work the higher-ranked area in four focused blocks, choosing items one level above where you stalled rather than repeating what already works.
- After each block write the rule you extracted in one sentence with its precondition attached, since a rule carrying no precondition is exactly what fails under a variation.
- Re-attempt the day-one or day-two item that exposed this area and compare against the original timing.
Deliverable: Four worked blocks, a timed re-attempt against the original, and three one-sentence rules with preconditions.
Practice prompt ↗06Second chosen area, where the gap is coverage rather than speed
- Treat the second area differently from the first. Day five drilled something you could already half-do; this one is usually a topic you had simply never met, so build one worked reference example end to end and keep it, rather than attempting six problems badly.
- Write down the vocabulary you were missing on day two or three, five terms at most, each with the one sentence that makes it usable in an answer rather than the textbook definition.
- Redo the shallow attempt that exposed this area and note whether you now fail later in the problem, because moving the failure point is the realistic gain from a single day and is worth more than a score that did not change.
Deliverable: One worked reference example for the newly covered area, a five-term vocabulary list, and a note on where the failure point moved.
Practice prompt ↗07Reassemble the loop
- Sit two rounds back to back with no gap, ordering them so the area you chose second comes last, because the map was built from rested, isolated attempts and the loop will reach your weaker area when you are already spent.
- Write where the second round suffered from the first, which is normally the point at which structure collapses into narration.
- Reduce the week to one page holding only the rules you can state without reading them.
Deliverable: Mock notes on cross-round carryover plus a one-page card of rules you can recite from memory.
Practice prompt ↗Worked solution ↗Expand any day for tasks and deliverables. Your progress is saved on this device.
Bring the two or three numbers the story rests on and know how they were collected. A p99 whose timer starts inside your handler excludes the time a request spent queued, so it can sit flat while users wait longer. Give the window, the percentile and what the measurement left out, or drop the number.
Expect deep dives into how to build systems that scale to handle milli…
Expect deep dives into how to build systems that scale to handle millions of requests. Design a URL shortener (LLD + HLD). Build the architecture for a ride-booking system like Uber. How do you handle large write loads on a database? What are the trade-offs between microservices and monolithic architectures? Design a system to handle appointment booking across multiple timezones.
Approach
- Give the blast radius: what could have broken, and what you measured.
- State the situation in two sentences and spend the rest on the reasoning.
- Name the disagreement and how you resolved it with evidence.
Follow-up
- What did you decide not to do, and why?
- What would you do differently if you ran that again?
Estimate a tenant-leading index migration you have never run
Someone needs a date. usage_event carries an index on (occurred_at) and needs (tenant_id, occurred_at); the largest tenant holds roughly a hundred times the median tenant's rows, the table is partitioned daily with years of retention, and you have never run a migration on a table this large. Give an estimate you would defend: how you decompose the work, the two or three numbers you would go and measure first, the range and confidence you state, and what you commit to when the person asking needs a single date today.
Approach
- Refuse the bare number and then give one anyway, in the form that is actually useful: a range plus the measurement that collapses it. 'Four to eleven days; one afternoon building this index on a restored copy of the largest partition takes that to within a day' is an answer, while 'it depends' is not.
- Decompose by failure mode rather than into equal chunks, because that is where estimates go wrong. On a partitioned parent you create the index ON ONLY the parent, build each partition's index with CREATE INDEX CONCURRENTLY, then ALTER INDEX ... ATTACH PARTITION, at which point the parent index becomes valid. CONCURRENTLY does not block writes but scans each partition twice, waits out older transactions, cannot run inside a transaction block, and on failure leaves an invalid index you must drop concurrently and retry.
- Name the two unknowns that dominate and price them: build time on one restored partition of realistic size, and whether the planner actually chooses the new index for the skewed tenant, since selectivity for a tenant holding most of the rows is a different question from selectivity for the median tenant. Both are half-day measurements against a replica, and both are cheaper than being wrong by a week.
- State the assumptions the range is conditional on, because that is what makes a slip a re-estimate instead of a credibility event: no partition above a stated row count, one concurrent build at a time so it does not compete with ingest for I/O, and an ingest backlog that can absorb the added write amplification while both indexes exist.
- Budget the step nobody budgets: verification and the old index's removal. Dropping the old index is fast, but deciding it is safe to drop means confirming no plan still uses it, and that confirmation waits on real traffic across a full weekly cycle rather than on your patience.
- Answer the single-date request honestly. Commit to a date for the first checkpoint — the measured build number from the replica — and to re-estimating on that date, and say plainly what you are not committing to yet. A date with a scheduled re-estimate is worth more to the asker than a confident wrong one, and you should say why in those words.
Follow-up
- The concurrent build fails half way through the largest partition. What is the state of the database and what do you do next?
- Your estimate slips by sixty percent. Which assumption broke, and at what point would you have known?
- The person asking needs the date for a customer commitment. Does your answer change?
Unblock an engineer on a job run that finished twice
An engineer two weeks into the team brings you a job_run row showing status succeeded with an exit_code written by a worker declared dead ten minutes earlier; the retry attempt also shows succeeded. They have spent a day adding logging and are no closer. You have twenty minutes and you do not want to take the keyboard. Describe how you unblock someone: the question you ask first, what you let them find themselves, the concept you name and when, and how you check the next day that they own the fix rather than having watched you produce it.
Approach
- Ask what they expect rather than what they see: which statement set status to succeeded, and what did it check before writing? That question points directly at the update's WHERE clause, which is where the answer lives, and it costs them nothing to answer, so it does not read as a test.
- Let them build the timeline themselves from the row: queued_at, started_at, leased_until, finished_at and worker_id, on both the original run and the retry. Two different worker_ids with a lease expiry between them tells the whole story, and they will see it before you say it.
- Name the concept once the evidence has earned it. A lease bounds time; it does not prevent a write. The store has to reject a stale writer, which means the update carries a fencing token the row compares — update job_run set status = 'succeeded' where run_id = $1 and lease_token = $2 and status = 'running' — and a long garbage-collection pause or a brief partition is enough to produce what they are looking at.
- Point at the second, less obvious half and let them decide it: 'lost' exists in the status enum precisely so a run whose worker vanished is not recorded as failed, because failed asserts an outcome nobody observed and the system then bills and retries on that assertion. Ask them what these two rows should have said.
- Leave them with the next step rather than the patch — a test that kills the first worker after the sandbox exits and before the row is written — and say when you are available again, so the offer is real rather than polite.
- Check ownership the next day by what they produced, not by asking if it went well: a test that reproduces the window proves they understood it; a test that only asserts the new WHERE clause proves they copied it. Ask them to explain it to a third person and listen for whether the explanation is theirs.
Follow-up
- They propose a longer lease instead of a token. What do you say, and what breaks when legitimate runs last thirty minutes?
- How can you tell whether your explanation landed or they simply deferred to you?
- The same engineer hits a variant of this next month. What did you fail to teach the first time?
- 01
Expect deep dives into how to build systems that scale to handle millions of requests. Design a URL shortener (LLD + HLD). Build the architecture for a ride-booking system like Uber. How do you handle large write loads on a database? What are the trade-offs between microservices and monolithic architectures? Design a system to handle appointment booking across multiple timezones.
- 02
Someone needs a date. usage_event carries an index on (occurred_at) and needs (tenant_id, occurred_at); the largest tenant holds roughly a hundred times the median tenant's rows, the table is partitioned daily with years of retention, and you have never run a migration on a table this large. Give an estimate you would defend: how you decompose the work, the two or three numbers you would go and measure first, the range and confidence you state, and what you commit to when the person asking needs a single date today.
- 03
An engineer two weeks into the team brings you a job_run row showing status succeeded with an exit_code written by a worker declared dead ten minutes earlier; the retry attempt also shows succeeded. They have spent a day adding logging and are no closer. You have twenty minutes and you do not want to take the keyboard. Describe how you unblock someone: the question you ask first, what you let them find themselves, the concept you name and when, and how you check the next day that they own the fix rather than having watched you produce it.
Is this an official highlevel interview guide?
No. It is PracHub's own research and practice material for the Software Engineer role at highlevel. Rounds and questions reflect what candidates have reported, not a process highlevel has published, and they change over time. Confirm the current format and scope with your recruiter.
PracHub interview research ↗How long should I prepare for the interview?
Given the mix of technical theory and practical coding, candidates typically spend 2–4 weeks preparing, focusing on both algorithm practice and building small full-stack projects to refresh their memory on the stack.
PracHub interview research ↗What differentiates a successful candidate?
Success often comes down to your ability to communicate your thought process. Candidates who explain the "why" behind their technical choices and demonstrate a proactive, problem-solving mindset tend to perform better.
PracHub interview research ↗Is the remote interview process well-structured?
While the process is fast-paced, it can be demanding. Ensure you clarify expectations with your recruiter early on, especially regarding the scope of take-home assignments, to ensure your effort is aligned with what the team needs.
PracHub interview research ↗What is the typical timeline for the hiring process?
The process can move quite quickly, often taking 2–4 weeks from the initial screen to the final round. Keep your availability flexible to accommodate back-to-back scheduling.
PracHub interview research ↗Sources & methodology 3 sources ↗
No official company page is cited. Rounds and questions come from candidate reports and PracHub editorial material; each source shows the date it was read.
- 01PracHub interview research ↗
PracHub editorial research into this company and role, maintained with this guide. Candidate-reported, not an employer publication.
PracHub page · Accessed 2026-09-22 - 02PracHub Software Engineer practice ↗
Cross-company practice questions for this role.
PracHub page · Accessed 2026-09-22 - 03PracHub interview preparation framework ↗
The framework the preparation plan follows.
PracHub page · Accessed 2026-09-22
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