As a Data Scientist at iHerb, you play a pivotal role in leveraging data to drive strategic decisions that enhance customer experience and optimize business operations. Your work will influence a wide range of products and services, ensuring that they are not only effective but also aligned with the needs of our diverse customer base around the globe. With a strong focus on health and wellness products, you'll be tasked with analyzing complex datasets to uncover insights that can lead to improved product offerings and marketing strategies.
The significance of this role extends beyond mere data analysis; it encompasses collaboration with cross-functional teams including engineering, product management, and marketing. By applying robust analytical methods and machine learning techniques, you will help iHerb maintain its position as a leader in the e-commerce health sector. Expect to tackle challenging problems that require innovative thinking and a deep understanding of business metrics, all while contributing to the overall mission of enhancing the lives of our customers.
Recruiter Screen
reportedData Scientist covers at least four different jobs: experimentation, product analytics, causal work on observational data, and applied modelling that ships into a system. A screening call is the cheapest place to find out which of them is being hired for, and doing that diagnosis openly reads as senior rather than fussy. Ask what the last few pieces of work on the team actually were, and roughly how a week splits between querying, modelling and stakeholder time. Then say which parts of that you have done and which you have not. Claiming the whole range is the fastest way to be caught one round later.
What to demonstrate
- Whether you can distinguish the flavours of the role and locate your own experience inside one of them honestly
- Whether you name what you have not done instead of stretching to cover every line of the posting
- Whether your hard constraints (notice period, location, work authorisation, level) surface now rather than at offer stage
How to prepare
- Map the last two years of your time into rough percentages across query writing, experiment design, modelling and stakeholder work, so a question about scope has a real answer
- Mark every responsibility in the posting as done, adjacent or new, and prepare one sentence for each adjacent item naming the closest thing you have actually built
- Decide which logistics are non-negotiable before the call so you can state them in one sentence rather than negotiating live
Technical Interview
reportedThis round decides whether someone can hand you a schema and a question and trust the number that comes back. Correctness under a clock is the bar, not clever syntax. The habit that separates strong from weak answers is checking the grain: after every join, know how many rows you expect and whether the count moved. Most wrong answers in this format are not wrong logic, they are a fan-out from a key that turned out not to be unique, or a filter applied before an aggregate when it belonged after. Say what you expect before you run it.
What to demonstrate
- Whether your row counts survive each join, and whether you notice on your own when they do not
- Deliberate handling of rows that fail to match, including whether the question needs an inner join or a left join with the non-matches kept and counted
- Whether NULLs are treated on purpose, given that a NULL compares equal to nothing and that COUNT of a column skips it
- Reaching a defensible answer inside the window instead of a refined one after it
How to prepare
- Take a two-table schema, write a join that fans out on purpose, then fix it by collapsing the many-side to one row per key before joining. Repeat until the fix is reflex rather than recall.
- Write a funnel as one query and print the distinct user count at each stage, then confirm each stage is a subset of the one above it rather than assuming it
- Do a few timed runs in a plain text box with no autocomplete and no formatter, since assessment editors often have neither
Team Interviews
reportedAn added round often puts you in front of someone outside the core hiring team: a partner engineer, a product owner, a domain expert, sometimes a more senior manager. The question they are really asking is not whether you can do the work but whether they would trust a number that came from you. That changes what a good answer looks like. Lead with what the decision cost and what it changed, keep the method available but not central, and be plain about the limits of your evidence. Overstating a result is the fastest way to lose this round.
What to demonstrate
- Whether you can explain a technical choice to someone who will never read your code, without either flattening it into nothing or hiding inside jargon
- Honesty about evidence strength: what the analysis establishes, what it only suggests, and what it cannot say at all
- How you take disagreement, specifically whether you update on a good objection, hold your position with reasons, or fold on contact
How to prepare
- Write the two-sentence version of your most technical project for a non-specialist, then check that neither sentence needs a method name to make sense.
- For one result you are proud of, write the strongest objection someone could raise and a response that concedes the part of it that is correct.
- Prepare one decision that turned out to be wrong: how you found out, what it cost, and what you changed afterwards. A senior cross-functional interviewer asks for this more often than a technical one does.
PracHub editorial advice for the preparation topics above.
Reading the most recent months of fraud and dispute rates as final
Consumer dispute rights commonly run around 120 days from the transaction or expected delivery date, and several reason codes run considerably longer, so the disputes belonging to a recent transaction month have simply not been filed yet. Any chart attributed by transaction date therefore slopes down at the right edge regardless of what is happening. The fix is to report only matured cohorts, or to apply development factors estimated from completed months and to show the estimate as an estimate.
Assuming a model is fair because protected attributes are not among its inputs
Postcode, device, tenure, income proxies and even transaction patterns correlate with protected characteristics, so a model can produce a disparate outcome without ever reading the attribute. Credit decisions additionally carry an explainability obligation in many jurisdictions, since a denial has to be accompanied by its principal reasons, which constrains model form and feature engineering rather than being a reporting afterthought. Treating fairness testing and reason-code generation as design constraints from the first model version is far cheaper than retrofitting them to a deployed one.
Interpreting a change before checking data quality and logging
Spend the first pass on row volume by day, null rates, duplicate keys, and whether the step change lands on a release or tracking-migration date. A discontinuity that coincides with a deploy is an instrumentation hypothesis before it is a behavioural one.
Answering a product-sense question with a list of features
Answer with a decision and the measurement that would settle it: the hypothesis, the primary metric, the guardrails, and the result that would make you not ship. A feature brainstorm cannot be wrong, which is exactly why it earns no points.
Choose a category, try a prompt, then open its approach, worked solution or follow-up when you need it.
Write a function to calculate the mean and standard deviation of a lis…
Write a function to calculate the mean and standard deviation of a list of numbers.
Approach
- Say what the estimate is of, and over what population it generalises.
- Sanity-check the answer against a simple bound or a simulated case.
- Quantify uncertainty explicitly rather than reporting a point estimate alone.
Follow-up
- How would you explain this result to someone who does not know statistics?
- What sample size would you need to detect an effect half this size?
What metrics would you use to evaluate a classification model?
What metrics would you use to evaluate a classification model?
Approach
- Frame the prediction: the label, the moment of prediction, and the action it triggers.
- Pick an evaluation metric that matches the cost of each error type, not a default.
- Set a baseline first, so any model has something honest to beat.
Follow-up
- What would you monitor after launch to know the model is still valid?
- Where could label leakage enter this setup?
How would you implement a decision tree from scratch?
How would you implement a decision tree from scratch?
Approach
- Set a baseline first, so any model has something honest to beat.
- Frame the prediction: the label, the moment of prediction, and the action it triggers.
- Pick an evaluation metric that matches the cost of each error type, not a default.
Follow-up
- Where could label leakage enter this setup?
- What would you monitor after launch to know the model is still valid?
Collapse retry chains and compute a dollar-weighted approval rate
fct_payment_authorization gives auth_id, card_token_id, merchant_id, amount_minor, transaction_currency, requested_at, auth_result, is_reversal, channel and issuer_country. Two reference frames give the minor-unit exponent per currency and a daily rate to one reporting currency. Collapse retry chains first: attempts sharing card_token_id, merchant_id and amount_minor whose consecutive gaps are under 15 minutes form a single attempt, whose outcome is its last row. Exclude reversals and zero-amount verifications. Return a 7-day rolling dollar-weighted approval rate by channel and issuer_country.
Approach
- Filter before grouping: drop is_reversal rows and zero-amount verifications, since neither is a purchase attempt and both would otherwise sit in the denominator.
- Sort by card_token_id, merchant_id, amount_minor and requested_at, take the gap to the previous row within that key, mark a chain start where the gap exceeds 15 minutes or the key changes, and label chains with a cumulative sum of that flag. This is a gap rule between consecutive attempts, not a fixed clock bucket, so a chain may span more than 15 minutes in total.
- Keep each chain's terminal row by requested_at. If a retry was approved, the purchase was approved; keeping the first row reports the decline that caused the retry as the outcome.
- Convert amounts exactly once: amount_minor divided by 10 to the power of the currency exponent, multiplied by the reference rate for the authorization date. Do not reach for settlement_fx_rate, which is null on precisely the declined rows the denominator needs.
- Build the rolling window as a ratio of two rolling sums, approved value over total value, per channel and issuer_country. A rolling mean of daily ratios weights a quiet Sunday the same as a busy Friday.
Worked solution 35 min
- Filter out reversals and zero-amount rows, then sort by the chain key and requested_at.
- Compute the within-key time difference, derive the chain start flag and the chain id, and take the last row per chain with groupby(chain_id).tail(1) after sorting.
- Join the exponent and daily rate tables, compute value_reporting, and assert no nulls remain after the join.
- Aggregate approved value and total value to a daily grain by channel and issuer_country, reindex to a complete date range per group so missing days are zero rather than absent.
- Take 7-day rolling sums of both columns and divide, then confirm one hand-picked group-day against a direct filter.
Follow-up
- The count-weighted rate is flat while the dollar-weighted rate falls 80 basis points. What do you look at first?
- How would you choose the 15-minute window rather than inheriting it?
- A merchant moves from two retries to five. Which of your two rates moves, and is that a real change in approval quality?
Collapse merchant retry chains before measuring authorization approval
Merchant retry logic turns one declined purchase into several rows in fct_payment_authorization. Collapse attempts into chains: inside a partition of (card_token_id, merchant_id, amount_minor), consecutive rows whose requested_at gap is 15 minutes or less belong to the same chain. Return one row per chain with chain_started_at, attempt_count, amount_minor, channel, and chain_outcome set to 'approved' when any attempt in the chain was approved. Then report a 7-day rolling dollar-weighted approval rate by channel over chains rather than attempts. Exclude is_reversal rows.
Approach
- In a CTE, take LAG(requested_at) OVER (PARTITION BY card_token_id, merchant_id, amount_minor ORDER BY requested_at) and set is_new_chain when the previous value is null or the gap exceeds 15 minutes.
- Turn the flag into a chain identifier with SUM(is_new_chain::int) OVER (same partition, same order, rows unbounded preceding to current row), which is the standard gaps-and-islands construction.
- Aggregate to one row per chain: MIN(requested_at), COUNT(*), and BOOL_OR(auth_result = 'approved') as the chain outcome, because the purchase succeeded if any attempt in the chain did.
- Roll the chains to a daily grain per channel, then apply the rolling window as PARTITION BY channel ORDER BY chain_date RANGE BETWEEN INTERVAL '6 days' PRECEDING AND CURRENT ROW. An interval-offset RANGE frame is value-based: it admits every row in the partition whose chain_date falls in the closed window [D - 6 days, D], so a channel with no chains on some dates still gets the right seven-day sums — sparsity is exactly what this construct tolerates. ROWS BETWEEN 6 PRECEDING AND CURRENT ROW is the one that needs a dense grain, because it counts rows and on a sparse grain reaches back further than seven days.
- Left-join a dense date spine only if the output needs a row on days with no chains. That is a presentation requirement, not a correctness one, and it leaves every rolling sum unchanged. The RANGE frame's preconditions are that chain_date is a date or timestamp (an interval offset needs an ordering column it can be added to) and that the aggregation left one row per (channel, chain_date).
- Divide approved chain value by total chain value inside the rolling frame, never the average of daily rates, since averaging rates weights a quiet day the same as a heavy one.
Follow-up
- This definition chains off the previous attempt, so a chain can span an hour if attempts arrive every 14 minutes. When is that right, and when would you anchor the window to the first attempt instead?
- Two genuine purchases of the same amount at the same merchant, four minutes apart, collapse into one chain. How large is that error and how would you bound it?
- A channel goes dark for three days mid-window. Which of the two frame types would silently widen, and what would the resulting rate look like?
- What changes if the merchant retries with a slightly different amount to dodge a velocity rule?
Accident-quarter loss ratio on earned rather than written premium
From fct_policy_period_monthly, compute the accident-quarter loss ratio by product_line: incurred losses, being paid_loss_minor plus case_reserve_minor plus ibnr_reserve_minor, over earned_premium_minor for the same accident quarter. State explicitly whether loss_adjustment_expense_minor is included and apply that choice consistently. Also output the same ratio computed on written_premium_minor so the two can be compared. The table holds current values with no valuation-date snapshot. Say in one line which comparison this schema cannot support and what you would need to support it.
Approach
- Derive the accident quarter from as_of_month with date_trunc, and note that the table already attributes losses to the month of the loss event while earning premium pro rata into the same month, which is what makes the two sides comparable at all.
- Aggregate earned_premium_minor, written_premium_minor and the three loss components to product_line and accident quarter in one pass, keeping loss adjustment expense as its own column so the inclusion choice is a final-select decision rather than something buried in a CTE.
- Compute both ratios side by side and a third column for their difference, because the size and sign of that difference is a direct read on whether the book grew or shrank in the quarter.
- State the limitation plainly: every row carries today's reserve estimate, so each accident quarter is observed at a different development age and a cross-quarter comparison mixes development with underwriting. A fixed development age needs a valuation-date dimension, that is one row per accident period per valuation, which this table does not have.
- Guard against the mirror-image error on the numerator by confirming ibnr_reserve_minor is non-zero on recent quarters; if it is null or zero there, the recent periods are understated twice over and the series is not usable.
Worked solution 40 min
- CTE quarterly: group fct_policy_period_monthly by product_line and date_trunc('quarter', as_of_month), summing earned_premium_minor, written_premium_minor, paid_loss_minor, case_reserve_minor, ibnr_reserve_minor and loss_adjustment_expense_minor.
- Final SELECT: build incurred_minor as the three loss components plus the LAE column, with the LAE inclusion written as a named expression so the choice is visible on the page.
- Emit loss_ratio_earned and loss_ratio_written, both cast to numeric, plus their difference and the written-to-earned premium ratio.
- Order by product_line and accident quarter, and append the one-line note about the missing valuation dimension to the query as a comment.
Follow-up
- Written premium exceeds earned premium by 18 percent this quarter and by 3 percent two years ago. What happened to the book, and what does it do to each ratio?
- How would you build a development triangle from a valuation-dated version of this table, and what would you use the chain-ladder factors for?
- Statutory presentation conventionally takes the expense ratio on written premium while the loss ratio uses earned. How do you avoid a combined ratio that quietly mixes the two bases?
Given a dataset, how would you optimize for performance when querying?
Given a dataset, how would you optimize for performance when querying?
Approach
- Decompose the metric into the rates that drive it, and say which one you would check first.
- Fix the population and the time window before naming any metric.
- State what result would change your recommendation, so the answer is falsifiable.
Follow-up
- How would you detect that the metric is being gamed rather than genuinely improving?
- What would you do if the primary metric and the guardrail moved in opposite directions?
How do you prioritize your tasks when working on multiple projects?
How do you prioritize your tasks when working on multiple projects?
Approach
- Name one primary metric, then the guardrail that stops it being gamed.
- Fix the population and the time window before naming any metric.
- Decompose the metric into the rates that drive it, and say which one you would check first.
Follow-up
- What would you do if the primary metric and the guardrail moved in opposite directions?
- How would you detect that the metric is being gamed rather than genuinely improving?
If tasked with reducing churn, what data would you analyze first?
If tasked with reducing churn, what data would you analyze first?
Approach
- Name one primary metric, then the guardrail that stops it being gamed.
- Decompose the metric into the rates that drive it, and say which one you would check first.
- State what result would change your recommendation, so the answer is falsifiable.
Follow-up
- What would you do if the primary metric and the guardrail moved in opposite directions?
- How would you detect that the metric is being gamed rather than genuinely improving?
Given a dataset of customer purchases, how would you identify trends?
Given a dataset of customer purchases, how would you identify trends?
Approach
- State what result would change your recommendation, so the answer is falsifiable.
- Fix the population and the time window before naming any metric.
- Restate the decision this analysis has to support, and who acts on the answer.
Follow-up
- What would you do if the primary metric and the guardrail moved in opposite directions?
- Which segment would you cut first, and what would that rule out?
Describe how you would design an A/B test for a new product feature.
Describe how you would design an A/B test for a new product feature.
Approach
- Name the guardrails that would stop a launch even on a positive primary result.
- Name the randomisation unit first; it decides the variance and what the test can detect.
- Say whether units interfere with each other, and switch design if they do.
Follow-up
- What would you do if you could not randomise at all?
- How would you handle interference between treated and control units?
Explain the difference between supervised and unsupervised learning.
Explain the difference between supervised and unsupervised learning.
Approach
- Work from the decision backwards to the evidence you would need.
- State your assumptions explicitly before working the problem.
- Clarify what is being asked and what a complete answer would contain.
Follow-up
- What assumption would you test first?
- How would you know your answer was wrong?
Cut variance on a heavy-tailed settled-volume metric
The primary metric is settled payment volume per customer per month in one reporting currency, randomised by customer_id, computed from fct_payment_authorization rows that are approved, captured and not reversed. The available population powers a minimum detectable effect of 3.0 percent, but the plausible effect is about 1.2 percent. You have eight pre-randomisation weeks of the same metric per customer, and the distribution is heavily right-skewed. Propose a variance-reduction plan, state the estimator and its preconditions, quantify the improvement you expect, and say whether it closes the gap.
Approach
- Apply CUPED with the pre-period metric as the covariate. Define Y_adj = Y - theta * (X - Xbar) with theta = Cov(Y, X) / Var(X) estimated on the pooled experiment data. The variance of the adjusted difference is Var(Y) * (1 - rho^2) where rho is the correlation between Y and X, so the entire benefit is determined by rho and nothing else.
- Check the precondition that makes the estimator unbiased: X must be measured strictly before assignment. A covariate computed over any window that overlaps the test period absorbs part of the treatment effect and biases the estimate toward zero. Pin the covariate window end date to the randomisation timestamp, not to the analysis date.
- Handle customers with no pre-period. Set X to zero plus a no-history indicator, or stratify them as their own cell. Either is valid because the imputation rule is fixed before assignment and does not depend on the arm; what is invalid is imputing with an arm-specific mean.
- Attack the skew separately, because CUPED reduces variance but does not make a heavy tail light. Pre-register a winsorisation point such as the 99.5th percentile of the pre-period distribution, state plainly that this changes the estimand from the mean to a capped mean, and report both. Capping at a pre-period quantile rather than a post-period one keeps the cap from depending on the treatment.
- Stratify the assignment on pre-period decile crossed with segment, which removes the same variance CUPED does when the covariate is the stratifying variable and additionally guarantees balance rather than achieving it in expectation. Post-stratified analysis is the fallback if assignment is already running.
- Pin the currency conversion to a fixed rate table dated at test start. Using settlement_fx_rate as realised injects market movement into the metric, and if the arms have different currency mixes it injects it unequally.
Worked solution 25 min
- Estimate rho on historical data by correlating each customer's eight-week pre-period volume with their following-month volume; assume the answer is 0.62.
- Compute the variance multiplier: 1 - rho^2 = 1 - 0.3844 = 0.6156, so the standard error falls by sqrt(0.6156) = 0.785 and the effective sample size rises by 1 / 0.6156 = 1.62.
- Apply to the MDE: 3.0 percent * 0.785 = 2.36 percent.
- Invert the requirement: reaching 1.2 percent needs a variance multiplier of (1.2 / 3.0)^2 = 0.16, which requires rho = sqrt(1 - 0.16) = 0.92. That correlation is not attainable from an eight-week pre-period on this metric.
- Price the remaining shortfall in duration. Variance of the mean falls as 1/n, so the extra exposure needed is the ratio of the variance multipliers taken the right way round: 0.6156 / 0.16 = 3.85. The CUPED-adjusted plan must run about 3.85 times its planned exposure to detect 1.2 percent, holding rho and the traffic mix fixed; put the other way, the plan as written carries only about 26 percent of the sample it needs.
Follow-up
- Your pre-period correlation is 0.62 on existing customers and near zero on customers onboarded in the last month. How do you report a single effect across both groups without the low-correlation group eating the gains?
- Someone proposes using a post-randomisation covariate that correlates 0.9 with the outcome. Why is that not a better CUPED covariate?
- If you winsorise, what do you say to a sponsor who points out that the capped customers are the ones the business cares about most?
Manual review rate doubles on the day two changes ship
Manual review rate on fct_loan_application, defined as decided_by = 'manual' over decisions in ('approve','decline'), stepped from 9 to 18 percent on a single day. That day a new model_version went live, and the same release changed which referral paths are recorded as manual. Columns: submitted_at, channel, bureau_score, model_pd_12m, model_version, policy_rule_hits, decision, decided_by, decision_at. Attribute the step across definition, model and population, with a number against each.
Approach
- Establish the shape before the cause. A definition or code change produces a step at the deploy timestamp; a population change produces a ramp. Plot at hourly granularity either side of the release and read which one this is.
- Dual-run the definition. Recompute the metric under both the old and the new recording rules across several months of history. If the historical series under the new rule sits near 18 percent throughout, that part of the step is definitional and should be restated, not investigated.
- Hold the model constant and decompose the residual by policy_rule_hits identifier. A referral rule keyed to a score threshold shows its own step, and naming the rule is what makes the finding actionable to the policy owner.
- Test the score, not the applicants. Compare model_pd_12m distributions by model_version on the same applications where shadow scores exist; otherwise compare adjacent weeks with a population stability index, treating the customary 0.1 and 0.25 marks as heuristics rather than tests, and assess calibration separately from ranking.
- Test the applicants, not the score. Compare channel mix, bureau_score distribution and null-bureau share across the boundary. If those are stable, population is not a driver and should be reported as approximately zero rather than left unquantified.
- Deliver three components that sum to the observed step, each with the team that owns it.
Follow-up
- If the new model is better calibrated, is a higher referral rate the correct outcome or a threshold nobody retuned?
- How would you have caught the recording change before it reached the dashboard?
- What is the swap set here, and which swap group would you inspect first?
Roughly 90 minutes a night on weekdays with one longer weekend block. The plan deliberately cuts scope rather than compressing everything, on the assumption that finishing one thing a night beats half-starting four.
Prepare, practise & reflect
One practical outcome each day. Spend longer where you need it.
0 / 7 done01Fix the scope and set a baseline
- Read the role description and write the three things the loop will almost certainly test, then write an explicit not-doing list for everything else and keep it visible all week.
- Take one 20-minute SQL prompt and one 10-minute metric question cold, and write the single sentence that says what blocked each attempt, since that sentence is what decides which two topics get the most evenings.
- Set the week's one rule: one problem finished to completion every night, including the night you only have 40 minutes.
Deliverable: A one-page scope with an explicit not-doing list and two cold attempts, each carrying one sentence on what blocked it.
Practice prompt ↗Practice prompt ↗Practice prompt ↗Worked solution ↗02One query pattern, written three times
- Choose the single pattern most likely to appear (a cohort retention grid, or a funnel counted by user) and write it three times from a blank file rather than editing the previous attempt.
- On the third attempt, write the grain of every CTE as a comment before writing its body.
- Stop at 90 minutes even if the third version is imperfect, and write the one thing you would fix with another hour.
Deliverable: Three independent versions of the same query plus a note on what changed between them.
Practice prompt ↗Practice prompt ↗Practice prompt ↗03Only the statistics you will be asked to defend
- Write, in under 200 words, how you would decide whether a difference between two groups is real: the test, its assumptions, and what you would switch to when an assumption fails.
- Compute a 95 percent confidence interval for a difference in proportions by hand on realistic numbers, then write in one sentence what changes if the two samples are paired rather than independent.
- Write your answer to "what does a p-value mean", check it against a definition, and delete the version that describes it as the probability the hypothesis is true.
Deliverable: A 200-word written answer and one hand-computed interval you can reproduce under pressure.
Practice prompt ↗Practice prompt ↗Practice prompt ↗04One case, and the assumptions holding it up
- Answer one product case aloud in 20 minutes with a recording running, then listen back with a pen and mark every claim you asserted without saying what it rested on: an assumed user behaviour, an assumed data source, an assumed baseline rate, an assumed grain.
- Pick the three assumptions the recommendation actually depends on, write how you would check each one against data, and say which one being wrong would flip the recommendation rather than merely weaken it.
- Write the four-step structure you used onto a card small enough to hold in working memory when you are nervous.
Deliverable: One recording, three load-bearing assumptions each with a written check, and a four-step structure card.
Practice prompt ↗Practice prompt ↗Worked solution ↗05Your own work, timed
- Write a 90-second version and a four-minute version of your main project, and time both out loud rather than reading them.
- Prepare answers to the two follow-ups that always come: what you would do differently, and how you knew it worked.
- Put one number in the first sentence and be able to say exactly where that number came from and what it excludes.
Deliverable: Two timed narratives with one defensible number in the opening line.
Practice prompt ↗Practice prompt ↗06The one full rehearsal, in a longer weekend block
- Run a 60-minute mock covering query work, a case and a behavioural question in a single sitting with no breaks, because sustained attention is the thing evenings have not trained.
- Immediately afterwards, and before hearing any feedback, write the three moments you lost the thread.
- Spend the rest of the block only on those three moments, and on nothing you merely feel shaky about.
Deliverable: Mock notes naming three failure moments with a specific fix written under each.
Practice prompt ↗Practice prompt ↗07Taper
- Write the 20-minute warm-up you will actually do on the morning of the interview: one query you can already write from a blank file, one metric you can define out loud, and nothing you have never seen before.
- Re-read only your own notes from this week, and open no new material.
- Write down the logistics: the tool you will be asked to work in, whether lookups are allowed, and the sentence you will use when you do not know something.
Deliverable: A one-page card holding the case structure, the project numbers, and the logistics.
Practice prompt ↗Practice prompt ↗Worked solution ↗Expand any day for tasks and deliverables. Your progress is saved on this device.
Have two ready. In one, the data was on your side and you had to move someone who outranked you. In the other, the pushback was correct and you changed position. The second is the harder story and it lands better, because it shows you separate being right from being attached to an answer. Name the person's actual objection.
How do you handle missing data in a dataset?
How do you handle missing data in a dataset?
Approach
- Quantify the outcome, including what you would not claim credit for.
- Close with what you would do differently, concretely.
- State the situation in two sentences and spend the rest on your reasoning.
Follow-up
- What would you do differently if you ran that project again?
- How did you know the outcome was caused by your change?
Allocate one analyst-week across three competing risk requests
Three requests land in the same week and you have one analyst-week. Payments wants a merchant-level decline teardown before a contract renewal in nine days. Credit wants a swap-set analysis on a cutoff change scheduled to ship in six weeks. Insurance wants accident-quarter loss ratios at 12 months development for a reserving review with no fixed date. Each sponsor believes theirs is first, and each has escalated before. Produce the allocation, the reasoning you would say out loud to all three at once, and what you explicitly drop.
Approach
- Score each request on the decision it unblocks rather than on effort or on how loudly it arrived: what changes if it is late, and is that change reversible.
- Separate deadline from value. The nine-day renewal is a hard, irreversible date with a bounded prize; the six-week cutoff has slack but a much larger downside if it ships unmeasured; the reserving number has no date but feeds external reporting, which is its own kind of hard.
- Hunt for the cheap partial in each: a decline teardown restricted to the top merchants by declined value usually answers the contract question at a fraction of the full cut.
- Sequence by hard date first, then by largest irreversible downside, and deliver the trade-off to all three sponsors in one message rather than three, so nobody negotiates privately against a version you told someone else.
- Name what is dropped and who now owns that consequence, in writing, so the trade-off is visible rather than silently absorbed by you.
Follow-up
- The credit sponsor escalates to your manager. What do you change, and what do you refuse to change?
- How would you make this allocation reproducible so the next contested week is a rule application rather than a negotiation?
Recommend a decision whose true outcome matures a year later
An underwriting rule change must be decided in six weeks. Its real outcome, the vintage 90-plus rate at months_on_book 12 in fct_loan_performance_monthly, matures in a year. The executive wants a yes or no, not a range. Randomising the credit decision across the whole population is not available. Name the leading indicator you would accept, state its bias and the direction of that bias, define the decision rule and stopping condition before any rollout starts, and say what reading would make you recommend reversing the change.
Approach
- Fix the readout before the rollout, because a readout chosen after the data arrives is a story rather than a decision rule: indicator, window, threshold and reversal condition all go in writing first.
- Choose the leading indicator on its measured relationship to the matured outcome in historical vintages rather than on availability. Early delinquency, typically the share reaching dpd_1_29 or missing a first scheduled payment by months_on_book 3, is the usual candidate, and you quantify how well it predicted the 12-month rate across past cohorts.
- State the bias and its direction plainly: early delinquency under-represents default that emerges later and is contaminated by servicing and payment-date effects, so treat it as a floor on risk rather than an estimate of it.
- Buy identification where full randomisation is unavailable: a narrow randomised approval band around the cutoff, or a staged rollout by channel or region read as a difference-in-differences, with the parallel-trends assumption stated and checked in the pre-period rather than assumed.
- Give the executive the binary they asked for with the trigger attached in the same sentence: yes, conditional on the month-3 indicator staying inside a stated band, with an automatic hold if it breaches.
Follow-up
- How would you validate that the month-3 indicator predicts the 12-month outcome, and what evidence would invalidate it mid-rollout?
- Compliance refuses a randomised band. What is your next-best identification strategy, and what precision do you lose by taking it?
- 01
How do you handle missing data in a dataset?
- 02
Three requests land in the same week and you have one analyst-week. Payments wants a merchant-level decline teardown before a contract renewal in nine days. Credit wants a swap-set analysis on a cutoff change scheduled to ship in six weeks. Insurance wants accident-quarter loss ratios at 12 months development for a reserving review with no fixed date. Each sponsor believes theirs is first, and each has escalated before. Produce the allocation, the reasoning you would say out loud to all three at once, and what you explicitly drop.
- 03
An underwriting rule change must be decided in six weeks. Its real outcome, the vintage 90-plus rate at months_on_book 12 in fct_loan_performance_monthly, matures in a year. The executive wants a yes or no, not a range. Randomising the credit decision across the whole population is not available. Name the leading indicator you would accept, state its bias and the direction of that bias, define the decision rule and stopping condition before any rollout starts, and say what reading would make you recommend reversing the change.
Is this an official iHerb interview guide?
No. It is PracHub's own research and practice material for the Data Scientist role at iHerb. Rounds and questions reflect what candidates have reported, not a process iHerb has published, and they change over time. Confirm the current format and scope with your recruiter.
PracHub interview research ↗How difficult is the interview process, and how much preparation time is typical?
The interview process can be challenging, with a mix of technical and behavioral questions. Candidates typically spend several weeks preparing, focusing on both their technical skills and understanding company culture.
PracHub interview research ↗What differentiates successful candidates?
Successful candidates demonstrate a strong combination of technical expertise, problem-solving ability, and effective communication skills. They also show passion for the health and wellness industry, aligning with iHerb's mission.
PracHub interview research ↗What is the culture like at iHerb?
The culture at iHerb is collaborative and innovative, with a focus on health and wellness. Employees are encouraged to share ideas and contribute to initiatives that enhance customer experiences.
PracHub interview research ↗What is the typical timeline from the initial screen to an offer?
The timeline can vary, but candidates can generally expect about 2-4 weeks from the initial screening to the final offer, depending on the number of interview rounds.
PracHub interview research ↗Sources & methodology 3 sources ↗
Official role evidence, timestamped platform data and clearly labeled preparation advice.
- 01PracHub interview research ↗
PracHub editorial research into this company and role, maintained with this guide. Candidate-reported, not an employer publication.
platform · Accessed 2026-09-22 - 02PracHub Data Scientist practice ↗
Cross-company practice questions for this role.
platform · Accessed 2026-09-22 - 03PracHub interview preparation framework ↗
The framework the preparation plan follows.
platform · Accessed 2026-09-22
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