As a Data Scientist at John Hancock, you are positioned at the intersection of complex financial modeling and customer-centric digital transformation. You will play a critical role in leveraging data to drive decision-making across our insurance, retirement, and wealth management portfolios. By transforming raw data into actionable insights, you directly influence how we assess risk, optimize product offerings, and improve the overall financial well-being of our clients.
Your work will involve navigating large, multifaceted datasets to solve real-world business challenges. You will collaborate with cross-functional teams—including product managers, actuaries, and software engineers—to build predictive models and analytical tools that scale across the organization. This role is not just about technical execution; it is about effectively communicating complex analytical findings to senior leadership to guide strategic business outcomes.
Candidates should emphasize their ability to translate technical findings into business value, as stakeholders at John Hancock prioritize the practical application of data over purely theoretical modeling.
Recruiter Screen
reportedData Scientist covers at least four different jobs: experimentation, product analytics, causal work on observational data, and applied modelling that ships into a system. A screening call is the cheapest place to find out which of them is being hired for, and doing that diagnosis openly reads as senior rather than fussy. Ask what the last few pieces of work on the team actually were, and roughly how a week splits between querying, modelling and stakeholder time. Then say which parts of that you have done and which you have not. Claiming the whole range is the fastest way to be caught one round later.
What to demonstrate
- Whether you can distinguish the flavours of the role and locate your own experience inside one of them honestly
- Whether you name what you have not done instead of stretching to cover every line of the posting
- Whether your hard constraints (notice period, location, work authorisation, level) surface now rather than at offer stage
How to prepare
- Map the last two years of your time into rough percentages across query writing, experiment design, modelling and stakeholder work, so a question about scope has a real answer
- Mark every responsibility in the posting as done, adjacent or new, and prepare one sentence for each adjacent item naming the closest thing you have actually built
- Decide which logistics are non-negotiable before the call so you can state them in one sentence rather than negotiating live
Technical Assessment
reportedThis round decides whether someone can hand you a schema and a question and trust the number that comes back. Correctness under a clock is the bar, not clever syntax. The habit that separates strong from weak answers is checking the grain: after every join, know how many rows you expect and whether the count moved. Most wrong answers in this format are not wrong logic, they are a fan-out from a key that turned out not to be unique, or a filter applied before an aggregate when it belonged after. Say what you expect before you run it.
What to demonstrate
- Whether your row counts survive each join, and whether you notice on your own when they do not
- Deliberate handling of rows that fail to match, including whether the question needs an inner join or a left join with the non-matches kept and counted
- Whether NULLs are treated on purpose, given that a NULL compares equal to nothing and that COUNT of a column skips it
- Reaching a defensible answer inside the window instead of a refined one after it
How to prepare
- Take a two-table schema, write a join that fans out on purpose, then fix it by collapsing the many-side to one row per key before joining. Repeat until the fix is reflex rather than recall.
- Write a funnel as one query and print the distinct user count at each stage, then confirm each stage is a subset of the one above it rather than assuming it
- Do a few timed runs in a plain text box with no autocomplete and no formatter, since assessment editors often have neither
Behavioral Assessment
reportedMost of the weight in this round sits on the disagreement questions. Data work routinely produces an answer someone senior did not want, and the interviewer is trying to learn what you do in that hour. Both failure modes are common: folding as soon as a director pushes back, and treating the pushback as ignorance to be corrected with a better chart. A strong answer usually contains a specific thing the other person knew that you did not, and describes how you found out whether it changed the conclusion.
What to demonstrate
- Whether you can state the other side's argument accurately before you explain why you disagreed
- What you treated as evidence during the disagreement, such as a rerun under their assumption or a holdout check, rather than persuasion technique
- Whether you distinguish being overruled from being wrong, and can give an example of each
How to prepare
- Write out one disagreement where you turned out to be wrong, and say what in the data misled you. Candidates prepare the story where they were right, and the follow-up asks for the other one.
- For your main disagreement story, be ready to say what result would have made you drop your position. If no such result exists, you were not arguing from the data.
- Practise stating the opposing position out loud in one sentence the stakeholder would accept, then continue the story.
Final Round Interviews
reportedWhere a loop includes a partner from outside the data team, that conversation usually carries the same weight as the technical ones and gets the least preparation. The person opposite you will not follow a derivation and does not need to. They are working out whether having you involved would make their decisions better or slower. The failure mode is not being too technical. It is answering a question about a decision with a description of your method, leaving the translation to them. What they carry into the debrief is the sentence you handed them, not the analysis underneath it.
What to demonstrate
- Whether a statistical result arrives as something the partner could act on, with the one caveat that would change their decision kept and the rest left out
- Whether you can state what you need from their side, in their terms: instrumentation that does not exist yet, a definition they own, or a holdout they have to agree to
- Whether uncertainty is given as a range someone can plan against, rather than as hedging that invites them to ignore the result
- Whether you ask what decision is actually on the table before explaining anything
How to prepare
- Take a result you know well and write the version for someone who stops reading after one sentence, then the three-minute version, and check the short one is not the long one with the qualifications stripped out
- For a past project, list everything you asked a non-technical partner for and how you phrased it, then rewrite each ask so it names what goes unmeasured without it
- Practise saying where a result does not apply, out loud, in one sentence that a partner could repeat accurately to someone else
PracHub editorial advice for the preparation topics above.
Reading a pooled rate that moved because the mix moved, not because any behaviour changed
A pooled conversion rate is a weighted average, and a shift in the weights can move it in the opposite direction to every one of its parts. A paid campaign that brings low-converting traffic drops overall signup conversion even if desktop, mobile web and app conversion each rose that week, which is Simpson's paradox and it is the single most common cause of an inexplicable dashboard move. The discipline is to decompose before explaining: recompute the rate holding last period's segment weights fixed, and compare that counterfactual to the actual, so the mix effect and the rate effect are separated numerically rather than argued about. Segment on the dimensions that actually reweight, which in this domain are almost always device_type, referrer_channel, country and new versus returning.
Counting on an identity key that changes underneath the metric
visitor_id is per browser and per device, and it resets on cookie clearance, private browsing and platform privacy changes, so the distinct-visitor count drifts upward for reasons unrelated to reach. Any rate with visitors in the denominator therefore decays over time even when behaviour is constant, and any rate with visitors in the numerator inflates. The stitching at signup makes it worse in both directions: a user who signed up on mobile and returns on desktop is two visitors and one user, while a shared device is one visitor and several users. Decide which key each metric is counted on, write it into the definition, and when comparing a period before and after a platform privacy change, expect a level shift in every visitor-keyed metric and do not attribute it to the product.
Explaining an aggregate move without decomposing the mix shift
Split the change in the aggregate into within-segment movement and movement in segment weights before you explain it. Every segment's rate can fall while the overall rate rises, purely because volume shifted toward segments that already had higher rates.
Defining the cohort on a post-treatment condition
Ask how rows entered the table. Filtering on something that treatment itself influences, such as users who finished onboarding or accounts still active at ninety days, breaks comparability between arms; define the population at an entry point that precedes exposure and keep everyone in it.
Choose a category, try a prompt, then open its approach, worked solution or follow-up when you need it.
Can you walk me through your thought process for solving a basic algor…
Can you walk me through your thought process for solving a basic algorithmic challenge?
Approach
- Frame the prediction: the label, the moment of prediction, and the action it triggers.
- Pick an evaluation metric that matches the cost of each error type, not a default.
- Check what information would not exist at prediction time, and exclude it.
Follow-up
- What would you monitor after launch to know the model is still valid?
- Where could label leakage enter this setup?
Explain the logic behind a simple sorting or filtering algorithm you h…
Explain the logic behind a simple sorting or filtering algorithm you have implemented.
Approach
- Frame the prediction: the label, the moment of prediction, and the action it triggers.
- Set a baseline first, so any model has something honest to beat.
- Pick an evaluation metric that matches the cost of each error type, not a default.
Follow-up
- What would you monitor after launch to know the model is still valid?
- Where could label leakage enter this setup?
Rebuild per-visitor ordering without groupby convenience methods
You have a DataFrame of 2 million fct_event rows with visitor_id, occurred_at_utc and event_id, unsorted and containing duplicate timestamps within a visitor. Produce three new columns: event_rank, the 1-based position of the event within its visitor ordered by occurred_at_utc; seconds_since_prev, the gap to that visitor's previous event, NULL for the first; and is_first_for_visitor. You may use sort_values, shift, cumsum, numpy and boolean masking. You may not use groupby.transform, groupby.apply, groupby.cumcount, groupby.rank or merge_asof. Break timestamp ties on event_id.
Approach
- Sort once by ['visitor_id', 'occurred_at_utc', 'event_id'] and reset the index. The whole exercise reduces to row arithmetic on a sorted frame, and the tiebreak on event_id is what makes the result reproducible across runs.
- Mark visitor boundaries with is_first = df['visitor_id'].ne(df['visitor_id'].shift()). This is the single fact every other column derives from.
- Compute seconds_since_prev as the diff of the timestamp column, then overwrite it with NaT/NaN wherever is_first is True. The shift crosses the boundary between visitors and will otherwise hand the first row of each visitor the last event of the previous one.
- Build event_rank from a running counter that resets at boundaries: take a global cumulative position (np.arange(len(df))) and subtract, per row, the global position at which that visitor started. Get the start position by forward-filling the positions where is_first is True, which is a cumsum-free reset and is O(n).
- Verify against the forbidden method once, as a test rather than as the implementation, and confirm the two agree on every row.
Worked solution 20 min
- Sort on the three-key tuple and reset_index(drop=True).
- Compute is_first via .ne(.shift()), which is True for row 0 because the shifted value is NaN.
- pos = np.arange(len(df)); start = pd.Series(np.where(is_first, pos, np.nan)).ffill(); event_rank = (pos - start + 1).astype(int).
- gap = df['occurred_at_utc'].diff().dt.total_seconds(); gap[is_first] = np.nan.
- Assert event_rank equals df.groupby('visitor_id').cumcount() + 1 on the sorted frame.
Follow-up
- The frame does not fit in memory. How does your approach change if you can only process one visitor-partitioned chunk at a time?
- occurred_at_utc is client-supplied and sometimes runs backwards within a visitor. Does your seconds_since_prev go negative, and should it?
- How would you extend this to reset the counter at every change of surface as well as visitor?
Describe your process for performing a join on two tables in SQL.
Describe your process for performing a join on two tables in SQL.
Approach
- Check whether any join is one-to-many before aggregating, or the sums inflate.
- Handle the rows that do not match: a LEFT JOIN with a NULL check is usually the question.
- Compute rates by summing numerator and denominator separately, never by averaging rates.
Follow-up
- How would you verify this result without re-running the same query?
- How does the query change if the join becomes one-to-many?
Can you explain a time you had to clean a messy dataset to make it usa…
Can you explain a time you had to clean a messy dataset to make it usable for modeling?
Approach
- Check whether any join is one-to-many before aggregating, or the sums inflate.
- Say which table is the grain you start from, and join outward from it.
- State the window function and its partition and ordering out loud before writing it.
Follow-up
- How would you verify this result without re-running the same query?
- How does the query change if the join becomes one-to-many?
What are the most common performance bottlenecks you encounter when wr…
What are the most common performance bottlenecks you encounter when writing SQL queries?
Approach
- Compute rates by summing numerator and denominator separately, never by averaging rates.
- State the window function and its partition and ordering out loud before writing it.
- Handle the rows that do not match: a LEFT JOIN with a NULL check is usually the question.
Follow-up
- How would you verify this result without re-running the same query?
- What breaks if events arrive late or out of order?
Rebuild sessions from raw events with a thirty-minute gap
From fct_event (event_id, visitor_id, occurred_at_utc) alone, rebuild sessions: a new session begins when the gap from that visitor's previous event exceeds 30 minutes, and every session is force-closed at UTC midnight so none spans two calendar dates. Return one row per session with visitor_id, session_start, session_end, event_count and session_date. Do not read fct_session; the point is to reproduce it. Assume duplicate occurred_at_utc values exist for the same visitor.
Approach
- Get the previous timestamp per visitor with LAG(occurred_at_utc) OVER (PARTITION BY visitor_id ORDER BY occurred_at_utc, event_id). The event_id tiebreaker is required, not stylistic: with duplicate timestamps an unstable ordering makes the boundary flags non-deterministic between runs.
- Set a boundary flag when prev IS NULL, or occurred_at_utc - prev > interval '30 minutes', or occurred_at_utc::date <> prev::date. The third disjunct is the midnight rule, expressed as a date change rather than a clock comparison so it holds across any gap length.
- Number the islands with SUM(flag::int) OVER (PARTITION BY visitor_id ORDER BY occurred_at_utc, event_id ROWS UNBOUNDED PRECEDING). Because event_id is unique the ordering is total, so no two rows are peers and RANGE UNBOUNDED PRECEDING would compute exactly the same numbers here. Write ROWS anyway: it is the half of the guard that survives someone later simplifying the ORDER BY back to occurred_at_utc alone, at which point the default RANGE frame gives every row sharing a timestamp one shared running total.
- GROUP BY visitor_id and the island number, then MIN(occurred_at_utc) AS session_start, MAX(...) AS session_end, COUNT(*) AS event_count, session_start::date AS session_date.
- Reconcile against fct_session on one sample day. The counts should agree except for server-emitted events carrying no client session, so a systematic difference beyond those is a bug in the gap rule or in the ordering.
Worked solution 30 min
- Pick one high-volume visitor and dump their ordered event timestamps for a day to trace by hand.
- Add LAG with the tiebreaker and eyeball the computed gaps.
- Add the three-part boundary flag and confirm the first event of each date is flagged.
- Add the running SUM with an explicit ROWS frame, then group and aggregate.
- Compare total event_count against the raw input count, and compare session counts to fct_session for the sample day.
Follow-up
- Why 30 minutes? What does a 5-minute rule do to sessions-per-visitor and to any per-session conversion rate?
- The same person uses phone then laptop. Two visitor_ids, two sessions. What breaks if you sessionise on user_id instead?
- The midnight rule splits an overnight session. Which metrics does that bias, and in which direction?
How would you optimize a script that is running too slowly?
How would you optimize a script that is running too slowly?
Approach
- Name one primary metric, then the guardrail that stops it being gamed.
- Restate the decision this analysis has to support, and who acts on the answer.
- State what result would change your recommendation, so the answer is falsifiable.
Follow-up
- Which segment would you cut first, and what would that rule out?
- What would you do if the primary metric and the guardrail moved in opposite directions?
How do you prioritize your work when you have multiple competing reque…
How do you prioritize your work when you have multiple competing requests from different directors?
Approach
- Restate the decision this analysis has to support, and who acts on the answer.
- Fix the population and the time window before naming any metric.
- Name one primary metric, then the guardrail that stops it being gamed.
Follow-up
- What would you do if the primary metric and the guardrail moved in opposite directions?
- Which segment would you cut first, and what would that rule out?
Can you describe a project where your data analysis directly influence…
Can you describe a project where your data analysis directly influenced a business decision?
Approach
- State what result would change your recommendation, so the answer is falsifiable.
- Decompose the metric into the rates that drive it, and say which one you would check first.
- Restate the decision this analysis has to support, and who acts on the answer.
Follow-up
- How would you detect that the metric is being gamed rather than genuinely improving?
- Which segment would you cut first, and what would that rule out?
If you were tasked with automating a manual data reporting process, ho…
If you were tasked with automating a manual data reporting process, how would you start?
Approach
- Say what you would check first and why it is the highest-information step.
- State your assumptions explicitly before working the problem.
- Work from the decision backwards to the evidence you would need.
Follow-up
- How would you know your answer was wrong?
- What assumption would you test first?
Estimate a threshold-triggered programme with regression discontinuity
Accounts reaching seats_licensed >= 25 in dim_account are automatically assigned a dedicated onboarding specialist; below 25 they are not. Leadership wants the programme's effect on 12-month net revenue retention and will not randomise coverage away from any account. Three years of dim_account and fct_subscription_period rows are available, including mrr_cents_constant_fx. Specify the design, the estimand it identifies, two threats that would invalidate it, and what changes when 8% of accounts below the threshold received a specialist anyway.
Approach
- Set up a regression discontinuity on the running variable seats_licensed with a cutoff at 25, comparing accounts just below with accounts just above. The identifying assumption is continuity: absent the programme, expected 12-month NRR would be a continuous function of seat count through 25.
- Name the estimand honestly and early. This is a local average treatment effect at 25 seats. It says nothing about a 5-seat or a 200-seat account, and that belongs in the first line of the answer rather than a footnote.
- Estimate with local linear regression on each side, a triangular kernel, an MSE-optimal bandwidth and robust bias-corrected confidence intervals. Do not fit a high-order global polynomial; it imports weight from observations far from the cutoff and is known to manufacture discontinuities.
- Test the two threats that actually apply. Manipulation: an account that wants the specialist can buy a 25th seat, which piles density just above the cutoff, so run a density test on seats_licensed around 25 and look for a spike at exactly 25. Bundling: if a price break, a plan tier or a support SLA also switches at 25 seats, the discontinuity measures the whole bundle, so check current_plan_tier and the price schedule at the cutoff.
- Treat the 8% crossover as a fuzzy design. Treatment probability jumps at the cutoff without going from 0 to 1, so divide the jump in NRR by the jump in the probability of receiving a specialist. That is a Wald instrumental-variables estimator with the cutoff indicator as the instrument; it needs exclusion, which is exactly what the bundling check is about, plus monotonicity, and it narrows the estimand further to compliers at the cutoff.
Worked solution 45 min
- Fix the running variable as seats_licensed at the moment the assignment rule was evaluated, and fix the outcome as 12-month NRR computed from fct_subscription_period on mrr_cents_constant_fx for the account's cohort.
- Plot mean NRR in one-seat bins on each side of 25 with a local linear fit. The picture comes before the estimate, because a discontinuity invisible in the binned plot is rarely real.
- Run the density test at 25 and a continuity check on pre-cutoff characteristics such as billing_country, account_type and pre-programme MRR; these must be smooth through the cutoff.
- Estimate the sharp RD with an MSE-optimal bandwidth and robust bias-corrected intervals, then repeat at half and double the bandwidth as a sensitivity check.
- Estimate the first stage, the jump in specialist assignment at 25, and report the fuzzy estimate as the ratio with the estimand stated as the complier effect at the cutoff.
Follow-up
- The density test shows a spike at exactly 25 seats. Is the design dead, and what would you do next?
- You have 40,000 accounts but the bandwidth keeps 900. How does the detectable effect compare with a randomised comparison of the same nominal size?
- Seat counts change over time. Which value of seats_licensed is the running variable, and what breaks if you pick the wrong one?
Size every candidate cause of a trial-to-paid decline
Trial-to-paid conversion on weekly trial-start cohorts from fct_subscription_period reads 3.1 points below the trailing eight-week mean for the three most recent cohorts. Three things happened in that window: a pricing experiment reached 50% of new trials, a payment processor migration added settlement delay, and paid_search spend tripled. Using fct_subscription_period, fct_experiment_exposure and dim_user, rank the causes by their contribution in points of the headline, state the remainder, and give the decision you would take on Monday.
Approach
- Kill the immature cohorts first, because everything downstream is computed on them. The metric is lagged by the trial length plus a 14-day conversion window plus a settlement allowance, and a processor migration lengthens exactly that last term; recompute each cohort at a fixed cohort age rather than as of today, and confirm the newest cohort's value is still climbing day over day.
- Hold the experiment analysis to the exposed population. Join fct_experiment_exposure on unit_id with is_in_analysis_population = TRUE rather than reading an assignment log, then check the variant split for a sample-ratio mismatch before believing any effect at all. Contribution to the headline is the variant effect multiplied by the exposed share, which is not the same number as the variant effect.
- Decompose the cohort mix by dim_user.first_touch_channel using the same weight-times-rate arithmetic as any other mix question, so the paid_search increase is sized as a weight change at a measured conversion rate rather than asserted from the spend figure.
- Convert all three to points of the headline, sum them, and print the residual against the historical week-to-week standard deviation of the metric. If the residual is inside that band, say so and stop looking; if it is outside, name what you would investigate next rather than leaving it implied.
- Land the decision. Only one of the three is actionable on Monday, so state whether the experiment has accrued enough exposed units to stop at the pre-declared horizon, and state separately what the settlement-lag correction does to the published series and its lag rule.
Follow-up
- How do you choose the fixed cohort age, and what do you lose by choosing it too long?
- If the pricing variant is genuinely 1.2 points worse, does that settle whether to stop it? What else is on the other side of that decision?
- The trailing eight-week mean spans the processor migration. What is the right baseline instead?
For someone who has spent the last year in notebooks, dashboards or modelling work and has not written raw SQL under time pressure. The first four days rebuild query fluency against a fixture you control and can verify by hand; the last three attach that fluency to the rest of the loop.
Prepare, practise & reflect
One practical outcome each day. Spend longer where you need it.
0 / 7 done01Build a fixture you can check answers against
- Create a local Postgres or SQLite database with four tables (users, sessions, events, orders) holding roughly 200 rows you generated yourself, so you know the contents well enough to predict every result.
- Deliberately seed the cases that break queries: a user with no sessions, a session with no events, two orders sharing a timestamp, a NULL in one join key, and one duplicated user row.
- Before writing any SQL, hand-compute five answers on paper (how many users placed at least one order, median orders per ordering user, and three others) and save them as the ground truth for the week.
Deliverable: A one-command seed script plus a text file of five hand-computed answers to grade every later query against.
Practice prompt ↗Practice prompt ↗Practice prompt ↗Worked solution ↗02Joins, filters and NULL semantics
- Answer "which users have no orders" three ways (LEFT JOIN with IS NULL, NOT EXISTS, NOT IN) and confirm that the NOT IN version returns zero rows once the subquery contains a NULL, because the comparison is never TRUE.
- Reproduce the LEFT JOIN that silently collapses to an inner join by putting a right-table predicate in WHERE, then fix it by moving the predicate into the ON clause, and record both row counts.
- Create a fan-out bug on purpose by joining orders to order_items and summing the order total, then correct it with a pre-aggregated subquery and explain in one line which table changed the grain.
Deliverable: One annotated .sql file holding the three join traps, each with the wrong result and the corrected result side by side.
Practice prompt ↗Practice prompt ↗Practice prompt ↗03Window functions and frames
- Write three window queries against the fixture: a running order total per user, the rank of each order within its user by value, and the day gap to that user's previous order, then check each against the day-one ground truth.
- Run ROW_NUMBER, RANK and DENSE_RANK over a column containing ties, print all three side by side, and write one sentence on when each is the correct choice.
- Switch one query from the default frame (RANGE BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW, which is what you get when ORDER BY is present and no frame is written) to ROWS BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW, and explain why the output differs only when the ORDER BY column has duplicates.
Deliverable: Three verified window queries plus a short note explaining the RANGE versus ROWS difference in your own words.
Practice prompt ↗Practice prompt ↗04The four analytical query patterns
- Write a monthly retention grid: first order month per user, then months-since-first as the column, and verify that month zero equals the cohort size exactly.
- Sessionize the events table under a 30-minute inactivity rule using LAG plus a cumulative sum over a new-session flag.
- Build a four-step funnel that counts distinct users rather than events at each step, and state the rule you applied to a user who reaches step three without ever logging step two.
Deliverable: One file with the retention, sessionization and funnel patterns, each carrying a one-line note on the assumption it bakes in.
Practice prompt ↗Practice prompt ↗Worked solution ↗05Write SQL the way you will have to write it live
- Set a 12-minute timer and solve three medium prompts in a plain editor with no execution and no autocomplete, then run them and tally syntax errors separately from logic errors.
- Narrate one solution aloud while writing it, stating the grain of each intermediate result (one row per user, one row per user-day) before you type its body.
- Rewrite your slowest solution as a CTE chain where every CTE name states its grain, and time yourself re-solving it from blank.
Deliverable: A recording of one narrated solution plus an error tally that separates syntax from logic.
Practice prompt ↗Practice prompt ↗06One day for everything that is not SQL
- Write the preconditions of the two-sample t-test from memory, then check them: independent observations, and a difference in means whose sampling distribution is approximately normal, which at large sample sizes follows from the central limit theorem rather than from normality of the raw values.
- Write the difference between an odds ratio from logistic regression and a relative risk, and state the condition under which the two are close (low outcome prevalence).
- Prepare a 90-second answer to "how would you know this model is any good" that names the metric, the baseline you would beat, and the cost of the errors you care about.
Deliverable: One page of notes covering test preconditions, the odds-ratio caveat and the model-quality answer.
Practice prompt ↗Practice prompt ↗07Full loop rehearsal
- Run a 45-minute mock with someone willing to interrupt: 20 minutes of SQL, 15 minutes defining a metric, 10 minutes on a past project.
- Re-solve from blank the two queries you were slowest on this week and compare the times against day five.
- Write a five-line answer to "walk me through a project" that puts a number in the first sentence and names the decision the work changed.
Deliverable: Mock feedback notes plus a timed project narrative you can deliver without reading it.
Practice prompt ↗Practice prompt ↗Worked solution ↗Expand any day for tasks and deliverables. Your progress is saved on this device.
Saying no well is a senior skill and it is rarely rehearsed. Think of a time you told someone their analysis was not worth doing, or that the experiment could not answer their question at the sample size available. Explain what you offered instead. Refusal without an alternative reads as obstruction rather than judgement.
How do you handle missing or inconsistent data within a large dataset?
How do you handle missing or inconsistent data within a large dataset?
Approach
- Pick a story where you drove the decision, not one where you observed it.
- Close with what you would do differently, concretely.
- State the situation in two sentences and spend the rest on your reasoning.
Follow-up
- How did you know the outcome was caused by your change?
- What did you decide not to do, and why?
Handle a request for numbers supporting a decision already made
A senior leader has already decided to sunset a plan tier and asks you for the analysis showing it is the right call. Accounts on that tier carry 6% of MRR at constant FX and have the highest licensed-seat utilisation in the book. The leader's support matters to your next review cycle, and the decision is being presented in four days. Deliver what you produce, what you decline to produce, and the exact sentence you will say in the meeting where the number appears on a slide.
Approach
- Recognise what is being probed: whether you can find the legitimate request inside an illegitimate framing instead of either complying or refusing on principle. The generic answer promises to push back; the strong one produces something genuinely useful and states its limits in the room, without ambushing anybody.
- Separate the decision from the justification. Sunsetting the tier may be correct for reasons the data does not hold, such as support cost, roadmap surface area or sales motion. What you decline is a one-sided document. What you produce is the case read both ways, which also happens to be more useful to the leader.
- Build the symmetric analysis: MRR at risk at constant FX, the share of affected accounts with a plausible migration path given seats_licensed and billing_term, the recovery rate assumed for that migration and where it came from, and the downside case in which high-utilisation accounts treat the sunset as a reason to re-evaluate the vendor entirely.
- Surface the inconvenient fact privately and early. The highest seat utilisation in the book is a retention signal, and the leader should hold it before the room does, so they can incorporate it rather than be caught by it.
- Agree the meeting sentence in advance with the leader, so that nobody is surprised. Something to the effect that the tier is 6% of MRR and its accounts are the most heavily used in the book, and that the case for sunsetting rests on cost and focus rather than on revenue. That is true, it supports the decision on its real grounds, and it stops the deck claiming the numbers endorse it.
- Decide your own line before you need it: what you will not put your name to, and that the route if asked anyway is your own manager rather than a confrontation in the meeting.
Follow-up
- The deck circulates with your analysis included and the downside case removed. What do you do, and by when?
- What changes if the honest analysis says the sunset is clearly the wrong call?
- How do you write the same memo when the leader is your skip-level and the meeting is tomorrow?
Walk through an analysis you got wrong and what changed
Describe an analysis of yours that turned out to be wrong after somebody had already acted on it. You have four minutes. The account must name the defect mechanically, the join, the filter, the window or the identity key, rather than describing it as a communication problem. It must also say who did what because of the wrong number, how the error surfaced, how long it stood, and what control you put in place so that class of error cannot reach a decision again. Do not pick an error nobody acted on.
Approach
- Recognise what is being probed: whether you can be specific about your own failure without minimising it or performing contrition. The discriminator is whether the defect has a mechanism the listener could reproduce in their own warehouse.
- Choose the case by blast radius rather than by comfort. An error nobody acted on tests nothing, and picking one signals that you are managing the interview instead of answering it.
- Structure the account in six beats: the number, the decision it drove, the defect, the detection, the correction, the control. Keep the defect to one reproducible sentence, for example an inner join to fct_subscription_period that dropped accounts with no subscription row and so computed retention over payers only.
- State the direction of the bias, not only its existence. A filter or join that removes rows usually moves a metric predictably, and knowing which way shows you diagnosed the mechanism rather than patched the symptom.
- Be exact about detection and elapsed time. 'A colleague noticed' and 'the row-count assertion failed before publication' are different answers about the same organisation, and the second one is the one your control is supposed to produce next time.
- End on the control, its cost, whether it has fired since, and one thing it does not cover.
Follow-up
- What did the control cost, and has it fired since? If it never has, how do you know it works?
- How long did the wrong number stand before anyone questioned it, and what does that say about the review path it went through?
- What is the equivalent mistake you are most likely to make in this role, given the tables you would be working in?
- 01
How do you handle missing or inconsistent data within a large dataset?
- 02
A senior leader has already decided to sunset a plan tier and asks you for the analysis showing it is the right call. Accounts on that tier carry 6% of MRR at constant FX and have the highest licensed-seat utilisation in the book. The leader's support matters to your next review cycle, and the decision is being presented in four days. Deliver what you produce, what you decline to produce, and the exact sentence you will say in the meeting where the number appears on a slide.
- 03
Describe an analysis of yours that turned out to be wrong after somebody had already acted on it. You have four minutes. The account must name the defect mechanically, the join, the filter, the window or the identity key, rather than describing it as a communication problem. It must also say who did what because of the wrong number, how the error surfaced, how long it stood, and what control you put in place so that class of error cannot reach a decision again. Do not pick an error nobody acted on.
Is this an official John Hancock interview guide?
No. It is PracHub's own research and practice material for the Data Scientist role at John Hancock. Rounds and questions reflect what candidates have reported, not a process John Hancock has published, and they change over time. Confirm the current format and scope with your recruiter.
PracHub interview research ↗How long does the interview process typically take?
The process often spans several weeks, involving multiple rounds of interviews. While we aim for efficiency, the timeline can vary; it is best to maintain consistent communication with your recruiter.
PracHub interview research ↗Are the technical questions very difficult?
The technical component is focused on practical application rather than obscure algorithms. If you have a solid grasp of SQL and data manipulation, you will be well-prepared.
PracHub interview research ↗What is the most important trait for a candidate to show?
Beyond technical skills, we value the ability to communicate the "so what" of your analysis. Show us that you understand how your work drives the business forward.
PracHub interview research ↗Is the role fully remote?
Please confirm the specific work arrangements for your target team with your recruiter, as policies regarding office presence can vary by department and location.
PracHub interview research ↗Sources & methodology 3 sources ↗
No official company page is cited. Rounds and questions come from candidate reports and PracHub editorial material; each source shows the date it was read.
- 01PracHub interview research ↗
PracHub editorial research into this company and role, maintained with this guide. Candidate-reported, not an employer publication.
PracHub page · Accessed 2026-09-22 - 02PracHub Data Scientist practice ↗
Cross-company practice questions for this role.
PracHub page · Accessed 2026-09-22 - 03PracHub interview preparation framework ↗
The framework the preparation plan follows.
PracHub page · Accessed 2026-09-22
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